Protocol Office

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Please be advised that due to COVID-19, the Protocol Office will operate Community Recognition program’s under modified guidelines. Applications for Proclamations, Birthday Scrolls, Clock Tower Lightings, and Community Flag Raisings will continue to be accepted.

The Protocol Office upholds and enhances the reputation of the City, Mayor and Council by creating an environment for successful diplomacy and engagement.

The Protocol Office provides leadership in the City’s conduct on all matters relating to protocol including proclamations, flag raisings and half-mastings, dignitary visits and delegations and other high profile ceremonies involving the Mayor or Members of Council.

For information on protocol, please explore the buttons below.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​