General

1. It is recommended that your physician be consulted prior to the start of any physical activity.
2. Facility hours of operation are subject to change.
3. Non-residents of the City of Brampton are required to pay a surcharge.
4. Rates are subject to change, pending City Council approval, and notice will be posted at all Recreation Centres. (User Fee By-law 1-2025)
5. To ensure the privacy of others, filming or photography may not be permitted during certain registered programs and/or drop-in programming. Additionally, electronic devices are not permitted in change rooms.
6. The City of Brampton is committed to providing a safe and harassment-free environment. Coarse language, physical, aggressive, disrespectful, or uncooperative behaviour is not acceptable. If inappropriate behaviour occurs, it will be recorded, reported, and may result in removal from the program and/or facility.
7. Failure to co-operate with all rules, regulations, and legislation—including the Ontario Human Rights Code—may result in the suspension or revocation of program registration, membership, or any associated booking privileges.
8. No verbal agreement between any employee of The Corporation of the City of Brampton and any client shall be binding.
9. The City of Brampton reserves the right to cancel or alter any program information without notice due to registration numbers, policy change, or instructor/facility availability. Visit www.brampton.ca/withdrawal-refunds for full details on our refund and withdrawal policy.
10. Eligibility: Individuals entering into City of Brampton Recreation agreements must be at least eighteen (18) years of age, or have a parent/guardian complete the agreement on their behalf.
11. Photo Consent: By becoming a member or participant, you acknowledge and agree that your photograph may be taken during registration and/or while accessing City facilities. You consent to the collection, use, and secure storage of your image for identification and administrative purposes. Images will not be shared externally without explicit consent unless required by law. If a member declines to have a photo taken, valid photo identification must be presented at each visit.
12. Terms and conditions are subject to change.
13. The Agreement Holder agrees that any Council-approved rate increase during the term of the contract will be paid upon notice.

Programs

14. If participants do not arrive within fifteen (15) minutes of their reservation time for drop-in programs, their spot may be forfeited. Cancel your reservation by logging into your online Recreation account. Please view this tutorial for step-by-step instructions on how to cancel your reservation. Cancellations are accepted via phone (by calling 3-1-1) up to one hour in advance of the program start time.
15. Please note: The Recreation Inbox is not monitored on evenings and weekends and has a response time of 2-3 business days. As a result, email cancellations are no longer accepted.
16. The parent/guardian of the Child/Youth will remain in the building for the duration of the program.

Age Categories:

• Child (10 years and under)
• Youth (10 to 13 years)
  
• Teen (14 to 17 years)
• Adult (18 to 54 years)
• Student (18 to 54 years with a valid Student ID)

Memberships 

View Membership Agreement (PDF)

17. Annual memberships are valid for one (1) year from the start date.
18. Punch Passes are valid through to the end date on the purchase receipt.
19. Membership holders are required to present your membership card upon arrival at a recreation facility for validation.
20. Memberships may not be shared or transferred with anyone; it is for the sole use of the recipient.
21. "Teen" refers to those individuals 14-17 years of age. Teens are required to participate in a consultation session prior to activating their membership.
22. "Students" refer to any full-time student 18-54 years of age with presentation of a current student identification card.
23. Suspension requests are subject to an administration fee and are offered in any duration up to a maximum of forty-two (42) days (six (6) weeks) provided that the requested length does not exceed the remaining length of time left on the membership. Memberships suspensions are only available for annual membership holders.
24. Extensions for regularly scheduled and communicated shutdowns (e.g. annual maintenance) at a facility will not be considered. Alternate locations for membership access are available.

Authorization and Indemnity

In consideration of the City of Brampton permitting you or any dependent registrants to participate in its programs or activities, you hereby:

25. Declare that you are at least eighteen (18) years of age and that you have read, understand, and agree to all conditions and regulations appearing in this Agreement, and that you will be strictly bound thereby.
26. Certify and represent that you have legal authority to authorize medical care and consent for dependent registrants (if applicable).
27. Authorize the City of Brampton to provide or obtain medical care for yourself and/or any dependent registrants as deemed necessary in the event of injury and agree to pay all expenses related to such care.
28. Agree to indemnify, defend, and hold harmless The Corporation of the City of Brampton, its elected officials, employees, officers, and agents from all actions, claims, damages, expenses, or losses (including injury, death, or property damage) arising from participation in any City program or use of any City facility.
29. Further release the City of Brampton and its representatives from all rights of subrogation by yourself, your organization, or your insurer(s) covering the activities or services associated with participation.

Facility Bookings​

Authorization and Indemnity

30. By entering into a Facility Rental Agreement, the Agreement Holder certifies that they have read, understand, and agree to all conditions and regulations.
31. The Agreement Holder agrees to indemnify, defend, and hold harmless the City and its representatives from any and all claims, suits, damages, losses, or expenses arising out of the use of City property, including acts or omissions of the Agreement Holder, its employees, volunteers, contractors, vendors, or participants.
32. The Agreement Holder voluntarily assumes all risks associated with the rental and use of City facilities.
33. Have authority to bind the Organization and/or Corporation (if applicable).

Legal

34. Valid Rental Agreement: Rental Agreements are not valid unless signed by the Agreement Holder. Reservations are not guaranteed without a signed Agreement.
35. Applicability: Agreements apply only to the named Agreement Holder and are valid for the specific location, date, time, and purpose stated. Agreements are non-transferable and cannot be changed or altered unless approved in writing by both the Agreement Holder and a City representative.
36. Adherence to Laws: The validity and interpretation of this Agreement are governed by the laws of Ontario and the federal laws of Canada where applicable. The Agreement Holder shall comply with all applicable City by-laws, City policies, and all relevant provincial and federal legislation.
37. Music Licensing Costs: The Agreement Holder is responsible for any music licensing costs in connection with this Agreement as collected and remitted by the City to the applicable organization.
38. Please note that companies providing carnival, amusement devices, and inflatables must hold a business license to operate in the City of Brampton. This requirement is in addition to all applicable TSSA licensing, permitting, and insurance requirements. Additional City of Brampton permits and licences may be required. Please visit City of Brampton | Licensing or email licensing@brampton.ca.

Insurance

39. The Agreement Holder must maintain Commercial General Liability insurance with a minimum limit of $5 million per occurrence, covering bodily injury, property damage, and death.
40. The insurance policy must name "The Corporation of the City of Brampton" as an additional insured and be issued by an insurer licensed in Ontario with minimum ratings of:
    • Standard & Poor's BBB or higher;
    • Moody's Baa or higher; or
    • A.M. Best B+ or higher.
41. Insurance coverage must be in effect for the full rental period.
42. Insurance may be obtained through the Agreement Holder's insurer or through the City's Facility User Group Liability Insurance Program.
43. The deductible under the City's program is $1,000 per occurrence, applicable to property damage, tenant's legal liability, and SEF94 – Legal Liability for Damage to Hired Vehicles.
44. Questions regarding coverage must be directed to the City's licensed insurance broker.
45. For more details, please visit: Facility Rental User Insurance.
    

Alcohol

46. Alcohol - The Agreement Holder shall obtain a Special Occasion Permit from the Alcohol Gaming Commission of Ontario, if alcohol will be consumed and/or sold on City property and shall abide by any conditions indicated. The Agreement Holder will submit to the City proof of permit no less than fourteen (14) days prior to the event. The Agreement Holder shall comply with the Liquor Licence and Control Act, 2019, S.O. 2019, c. 15, Sched. 22 (the "Liquor Licence and Control Act"), (and be the Issue of any liquor permit), the City's Municipal Alcohol Policy, and any other applicable laws and municipal policies and/or by-laws dealing with alcohol consumption and/or sale on City property. It is the responsibility of the Agreement Holder to obtain copies of any municipal policies and/or by-laws from the City as well as the completion and submission of any associated forms to the City. The Agreement Holder is required to have available for inspection any associated Special Occasion Permit and the Agreement Holder agrees that it shall be responsible for any and all injuries, damages, and/or fines arising from failure to adhere to this provision. The Event Organizer is responsible for reviewing and complying with the City of Brampton's Municipal Alcohol Policy and using it to obtain further information and resources that will assist in planning a safe and successful event. The Event Organizer must remain on the premises until all guests have left the property. All Event Workers, including the Event Organizer, Floor Supervisor, Door Monitors, Ticket Sellers, and Bartenders must be Smart Serve® certified and are not permitted to consume alcohol during the event. The Agreement Holder acknowledges that failure to comply with this provision or engaging in behavior that is, in the opinion of the City representative, unacceptable with respect to alcohol consumption and/or sales may result in the immediate cancellation of this Agreement and any other recourse available to the City.

Payments & Cancellations

47. Non-Refundable Deposit & Balance: A 20% non-refundable deposit is required for all bookings made fifteen (15) days or more prior to the date of the rental. Reservations are not guaranteed and cannot be finalized without a signed Agreement by the Agreement Holder along with the applicable non-refundable deposit being submitted to the City within ten (10) days of the Agreement being issued to that person. The Agreement balance is required thirty (30) days prior to the use of the Facility or less as indicated on the Agreement. Failure to comply with this payment requirement shall result in the cancellation of the use of any unpaid dates or times at the Facility.
48. Non-Refundable Bookings: Rental bookings made within fourteen (14) days or less of the date of the rental are 100% non-refundable. The full balance for the booking must be paid and the Agreement signed at the time of booking in order to complete the request.
49. Debt to the City - Agreement Holders who owe funds to the City will not be considered for any future rental requests until their account has been paid in full.
50. Cancellation by the City: The City reserves the right to cancel this Agreement without notice or reimbursement should there be a breach of any conditions or regulations related to the use of the Facility; should the City be of the opinion that the premises are not being used for the purpose specified on the Agreement; for emergency purposes; if the use poses a safety risk or may in any way conflict with the policies or reputation of the City. The Agreement Holder agrees that upon such cancellation there will be no claim or right to any damages, or reimbursement on account of any loss, damage, or expense whatsoever. The City also reserves the right to cancel any booking on short notice for purposes including (but not limited to): special events; conflicting bookings; bookings made under a false pretense; mechanical problems; failing to meet legislative requirements; or weather conditions. Under such circumstance, the City will reimburse the Agreement Holder of any associated payments made previously to the City but not those that have been incurred to a third party.
51. Cancellation by Agreement Holder: The Agreement Holder must notify the designated City representative in writing two (2) weeks in advance of any cancellation for a booking made fifteen (15) days or more prior. Failure to do so will result in forfeiture of the full amount paid to the City. Refunds requested in accordance with this clause will be made up to 80% of the contracted price, at the discretion of the designated City representative. Bookings made within or less than fourteen (14) days from the date of the rental are 100% non-refundable.
52. Rescheduling Bookings: Rentals can only be rescheduled one time, once rescheduled that booking becomes nontransferable and nonrefundable. Rescheduling must be done at least 14 days in advance of the original booking date. Bookings made within 14 days cannot be rescheduled.
53. No Future Priority: The issuance of this Agreement does not guarantee the Agreement Holder booking priority for future individual or seasonal rentals or the future use of the Facility.

Permitted Area Requirements

54. The Agreement Holder must inspect the facility and surrounding areas prior to use to ensure safe conditions. Any unsafe conditions must be immediately reported to on-site staff or through 3-1-1.
55. Access to outdoor facilities during inclement weather is governed by the City's Outdoor Sports Field Rainout Protocol.
56. The City is not responsible for personal property or items brought onto City property. All items must be removed by the end time indicated on the Agreement.
57. The facility may not be used for political activity, campaigning, or the promotion of a political party.
58. Advertising/media: The Agreement Holder shall not advertise any event or thing in or in relation to the Facility without the prior consent of the City. The Agreement Holder agrees to contact the designated City representative if it is anticipated that media will attend at the Facility during an event during the time stipulated in this Agreement.
59. Dressing rooms are assigned by facility staff and must be vacated within thirty (30) minutes after the rental period.
60. The City reserves the right to require Police, Security, Fire, or First Aid supervision at the expense of the Agreement Holder.
61. All food vendors must comply with Region of Peel Food Safety Guidelines (peelregion.ca) and provide proof of permit prior to event approval.
62. Inflatable or amusement devices must comply with Technical Standards and Safety Authority (TSSA) requirements and proof of compliance must be provided to the City.
63. Location-Specific Requirements: Certain City facilities, parks, or venues may have additional rules, restrictions, or permit requirements that apply based on their unique operational or environmental considerations. Agreement Holders are responsible for reviewing and complying with all applicable site-specific conditions.

Conduct

64. The Agreement Holder is responsible for the conduct and supervision of all persons admitted to the facility, including participants, volunteers, and spectators.
65. Facilities must be left in the same condition they were received, including proper disposal of all litter. Failure to comply may result in additional cleaning charges and/or refusal of future bookings.
66. The Agreement Holder is responsible for all damages to City property resulting from use.
67. Amplified sound is prohibited unless authorized by a City representative.
68. Vehicles must remain in designated parking areas; driving or parking on grass, walkways, or unauthorized areas is prohibited.
69. Participants must vacate the facility, parking, and surrounding areas promptly at the end of the rental period. Additional charges may apply for overtime use.
70. No admission fee may be charged by the Agreement Holder or any invitee unless authorized by the City.
71. The City may refuse or revoke future bookings for non-compliance, vandalism, or behaviour that undermines the safety, integrity, or reputation of the City of Brampton.
    
72. Youth Hub: I agree to release, indemnify, and save harmless The Corporation of the City of Brampton ("the City") from and against all claims, proceedings, and/or actions in respect of any costs, losses, damage, or injury (including sickness or loss of life) arising from my or the Dependent Registrants' participation in any activities offered by the City of Brampton, or by reason of the provision of medical care by the City to me or the Dependent Registrants.
     
    I acknowledge and accept that participation in City programs and events may involve exposure to food and beverage products that could contain or come into contact with allergens, including but not limited to nuts, dairy, gluten, soy, and other potential allergens. I understand that despite reasonable efforts, the City cannot guarantee an allergen-free environment or prevent cross-contamination. I voluntarily assume all risks related to allergen exposure and hereby waive any and all claims against the City for any allergic reactions or related health incidents that may occur.
    

Privacy Protection

73. The City collects and uses personal information to provide the programs and services you depend on. To ensure your privacy rights are protected, City staff are required to comply with the City's Administrative Directive on Privacy (Privacy Protection).​
    ​
    ​