Program Information

Cancellations

Typically, registered programs will not be scheduled on public statutory holidays or during special events. Please refer to your registration receipt for specific course details. Course lengths and fees have already been adjusted to reflect these dates.
 
For up to date information regarding Recreation facility holiday closures, please visit here.
 
The City of Brampton reserves the right to cancel or alter any program without notice if required due to low registration numbers, change of policy, or availability of instructors/facilities.

Adverse weather-related closures

In the event of severe, adverse weather, please check our website for details. Every effort will be made to ensure that all Recreation facilities remain open during regular hours of operation with programs and services to the public continuing to operate as normal.

Supervision of Children

Our facilities are public places and open to all members of the community. To ensure the safety of all patrons, children under ten (10) years of age must be accompanied by a parent/guardian at least fourteen (14) years of age or older. When attending a registered program, children under ten (10) years of age do not need to be accompanied during the program (unless otherwise stated), however, the parent/guardian must remain in the building (programs in excess of two (2) consecutive hours excluded).

Safe Arrival & Departure

In order to ensure the safety of our participants, parents/guardians are required to accompany their child to the program area when dropping them off and come into the program area to pick them up. Please ensure that a staff member is aware of your presence when you pick up your child. In the event that your child is being picked up by someone else, please inform staff at the beginning of the program.​

Drop-In Programs

Unless otherwise posted, admission to Pay-As-You-Go programming may begin fifteen (15) minutes prior to the program start time on a first-come first-served basis.

Good Behaviour Guidelines

The City of Brampton is committed to providing a safe environment. Coarse language, physical aggression, and uncooperative behaviour are unacceptable. If inappropriate behaviour occurs, it will be recorded, reported, and may result in removal from the program and/or facility.​

Allergen Reduced Environment

The City of Brampton has adopted an allergen reduced environment. Please avoid packing foods that contain common allergens such as peanuts or other nuts of any kind.

Medication

Please make sure staff is aware of severe allergies or medical conditions the program participant may have. It is strongly recommended that children take necessary medication at home under the supervisor of a parent/guardian. Participants that require medication during program hours must have a parent/guardian complete and sign a Personal Information Record. Please ensure that all medication is submitted in its original container.​

Missed Classes

Makeup classes are not available in the event that a participant is unable to attend a program/class.​

Inclusive Programs

The Community Services Department encourages and welcomes participants with disabilities. Admission fees may be waived for Support Persons accompanying a person with a disability, as long as the support person is not participating in the program/service (some restrictions may apply). Opportunities may exist for the individual to be registered in non-specific programming (please contact Inclusive Programs staff at 905.846.2370 for more information).

Holiday Program Cancellations

Typically, registered programs will not be scheduled on public statutory holidays. Please refer to your Registration Receipt for specific course details​.

Electronic Devices

In order to ensure the safety, comfort and privacy of all patrons using our facilities, the use of electronic devices (e.g. cell phones, digital music players, portable video game consoles, etc.) is not permitted in change rooms due to the integration of cameras into these devices.​

Photography & Filming

In order to ensure the privacy of others, filming and/or photography may not be permitted during certain registered programs and/or drop-in programming.​

Participant Conduct

Please inform us of any family or behavioural concerns. Staff will make every effort to accommodate participant needs; however, we reserve the right to withdraw participants from programs should their behaviour cause harm to themselves, other participants, staff or property.

Breastfeeding Friendly

The City of Brampton is a breastfeeding friendly organization and welcomes all breastfeeding mothers and children.

Change Room Admittance

For the comfort of all patrons, children seven (7) years of age and older must use the change room assigned to their gender. Family change rooms are available for use at most locations.

Age Categories

Unless otherwise stated in the brochure, the following outlines the age categories for admission/access to recreational programming:

• Child (10 yrs or under)
• Youth (10-13 yrs)
• Teen (14-17 yrs)
• Adult (18-54 yrs)
• Student (Full-Time) (18-54 yrs, with valid Student ID)
• Adult 55+ (55 yrs or older)

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Age Requirements

In order to provide safe and enjoyable programming, age restrictions may be applied to certain program offerings. Children must be the minimum age required on the start date of the program (unless otherwise stated). Age requirements are program specific.​