Information regarding membership credits and refunds is detailed below.

ANNUAL MEMBERSHIPS

Upfront Payments

If you have paid for your membership upfront, extensions will be automatically applied to your annual memberships for time lost due to the closure. If your membership expires during the closure period, you will automatically receive a credit on your City of Brampton account when centres reopen. The credit will be pro-rated as of March 16.

Scheduled Payments

If you are paying for your membership through a monthly payment plan, please note that we will not be processing monthly scheduled payments until facilities re-open, at which time you can resume the remainder of time left on your membership plan. Should your membership expire while facilities are closed, your last monthly payment will be credited to your account for future use upon facility reopening.

ONE MONTH MEMBERSHIPS

All one month membership holders have automatically received a credit on their City of Brampton account that is pro-rated as of March 16.

PUNCH PASS MEMBERSHIPS

All punch pass memberships will be automatically extended for time lost due to the closure.

Please contact recconnects@brampton.ca​​ for more information.