Answering Your Questions About By-Laws

How long after a snowfall do I have before I must clear the City sidewalk of snow and ice?

City of Brampton By-Law 242-76 states that the owner or occupant must clear the ice and snow from the sidewalk in front (and, if on a corner lot, along side) of the property by 11 a.m. the day following the snowfall.

I received an Order To Comply from the Brampton Enforcement and By-Law Services Division that requires me to clear the snow and ice from the City sidewalk in front of my house within 8 hours; can I get an extension of time on this?

The enforcement officer who issued the order may extend the time, depending on the circumstances.

To find out if the officer will grant you an extension, contact the issuing officer in the Enforcement and By-Law Services Division at 905-458-3424 before the end of the eight-hour period to avoid further action from the City. You must speak with the officer and refer to the computer tracking system service number in the order.

For more information about how the City processes a complaint, please see the Complaint Process section of our website.

What penalties may I face if I do not comply with an Order To Comply within the time period given?

If you do not satisfactorily complete work under the order to comply by the due date and you have not appealed the order within the appeal period, the City will consider that you have failed to comply and will not allow you another opportunity to appeal the order.

If you have failed to comply – in other words, you have not tried to correct the situation that the order outlines -- the City may take legal action through the Provincial Offences Court. You could face a fine and the City may also perform the work that the order outlines at your expense. The City may apply the cost of this work directly to your property taxes.

For more information about consequences of not complying with an order from the City’s Enforcement and By-Law Services Division, please see the Complaint Process section of our website.

I want to ride my motorized recreational vehicle in the park. Is there a City by-law that prohibits this activity?

Parklands By-Law 161-83 states that, “No person shall use any form of motorized recreational vehicle…except in areas designated for such use” or with special permission from the Commissioner of Community Services.

For more information, you may contact the City’s Enforcement and By-Law Services Division in person, by telephone, by regular mail or by e-mail, Mondays through Fridays, except for holidays, 8:30 a.m. to 4:30 p.m. If we receive your e-mail after regular business hours, we will respond to it on the next business day.

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive
Brampton, Ontario
L6S 6G3

Southeast corner of Williams Parkway and Chrysler Drive
905-458-3424
enforcement@brampton.ca

Ice is forming on the pond in the park; can I skate or play hockey with my friends there?

Parklands By-Law 161-83 governs the “management, control regulations, maintenance and usage of all parklands and water areas…owned by The Corporation of the City of Brampton for park or recreation purposes”.

This bylaw prohibits ice-skating or tobogganing on a lake or waterway during the winter, except in areas that the City has designated.

If the City has not clearly designated the park for skating, then City staff are not measuring or monitoring the ice for thickness and it could be unsafe. Skating on this ice would contravene the Parklands By-Law.

Contact the City of Brampton Parks Operations and Maintenance Division at 905-874-2300 for information about where you can skate.

Can my friends and I set up a tent and camp in the park behind our house during the summer?

Camping in a City park contravenes Parklands By-Law 161-83. Only permit holders for special events are allowed to be in a City park after 11 p.m.

Why does the City post signs in some parks that prohibit certain sports?

Parklands By-Law 161-83 stipulates that “No person shall conduct or participate in sports or other endeavours in areas that are designed specifically as…passive and sitting areas and facilities for young children.” This bylaw also gives the Commissioner authority “to post signs and restrict or limit the use or attendance… of the parkland…that is deemed necessary for the interest of the public safety and welfare."

This is why the City may post signs in some parks to prohibit some sports, particularly where the park is close enough to residential properties that the sports activities could accidentally damage the property, or where the activities could stop the owner from quietly enjoying their property.

Who do I call to stop my neighbour from putting his garbage out to the curb two or three days before garbage day?

The Region of Peel handles garbage and waste-related matters and enforces complaints about curbside garbage. Please visit peelregion.ca/waste

Do I need a permit to cut the City curb and remove the boulevard grass? I want to widen my driveway and I want to know if I would be breaking a bylaw?

Traffic By-Law 93-93 allows you to cut the curb – in some cases. To find out if the City will permit you to cut the curb, contact the Works and Transportation Department at 905-874-2500.

You should also check with the Zoning Department at 905-874-2090 to confirm that the Zoning By-Law allows you to widen your driveway. If you contravene this bylaw you could face serious fines of as much as $25,000.

Contact the Works and Transportation and Zoning departments Mondays through Fridays, except for holidays, between 8:30 a.m. and 4:30 p.m.

My children always run after the ice cream truck when it drives down the street ringing the bell or playing music. Is the ice cream truck permitted to do this?

Selling ice cream or any other products from the road contravenes Traffic By-Law 93-93 – and also presents an unsafe situation for children. Enforcement officers patrol and will lay charges against the owners of these vehicles for contravening the bylaw.

Submit a concern or complaint about ice cream trucks at the Enforcement and By-Law Services Division, in person, by telephone, mail or e-mail, Mondays through Fridays, except for holidays, between 8:30 a.m. and 4:30 p.m. Enforcement officers work seven days a week, 52 weeks of the year.

For City of Brampton Service services 24 hours a day, call after hours at 905-458-3424.

If you would like to submit your question or concern in writing, do so by regular mail to the address below or by sending an e-mail to enforcement@brampton.ca. If we receive your e-mail after regular business hours, we will respond to it on the next business day.

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive
Brampton, Ontario
L6S 6G3

Southeast corner of Williams Parkway and Chrysler Drive
905-458-3424
TTY: 905-874-2130

For more information about how the City processes a complaint, please see the Complaint Process section of our website.

My neighbour does not clean up after his dog and leaves a mess on the boulevard in front of my house. Can he be charged and does a sign need to be posted for a conviction to be registered?

Although signs may help in educating the public about “stoop and scoop” laws, posting a sign is not necessary for a charge to be laid against a person who contravenes Traffic By-Law 93‑93 by allowing his pet to foul City property. Further, the City’s Parklands By-Law 161‑83 stipulates that all animal owners clean the parkland (the definition of which includes City parks) of excrement from their animal.

If you would like to submit a concern or complaint, you may do so at the Enforcement and By-Law Services Division, in person, by telephone, by mail or by e-mail, Monday through Friday, excluding holidays, 8:30 a.m. to 4:30 p.m. Enforcement Officers perform enforcement-related duties 7 days a week, 52 weeks of the year.

For services available 24 hours a day, and other vital services relating to matters of an urgent nature, you may call after hours at 905-458-3424.

If you would like to submit your query or concern in writing, you may do so by regular mail to the address below or by sending an e-mail. E-mails received after regular business hours will be responded to on the next business day.

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive
Brampton, Ontario
L6S 6G3

905:458‑3424
TTY: 905-874-2130

For further information about how a complaint is processed within the City, please see the Complaint Process.

What are the hours of operation for Parking Enforcement?

Parking Enforcement, in the City of Brampton Enforcement and By-Law Services Division, operates 24 hours a day, 7 days a week, 365 days a year.

Submit any questions about Parking Enforcement in person, by telephone, mail or e-mail at:

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive
Brampton, Ontario
L6S 6G3

Southeast corner of Williams Parkway and Chrysler Drive
905-458-3424
TTY – 905-874-2130
enforcement@brampton.ca

If we receive your e-mail after regular business hours, we will respond to it on the next business day.

For City of Brampton Service services 24 hours a day, call after hours at 905-458-3424.

How many hours am I allowed to park on the street? During what hours can I not park on the street?

City of Brampton Traffic By-Law No. 93-93, Section 42(8) allow you to park a vehicle on the street only for as long as three hours and prohibit you from parking on the street between 2 and 6 a.m. unless you have received a “consideration” from the City to do so.

The City of Brampton gives parking “considerations” to allow residents to park on the street as long as 14 days each year for each license plate longer than three hours or between 2 and 6 a.m. The City will not give considerations for any other type of parking on the street.

You can get a parking consideration by:

Visiting the City of Brampton website at www.brampton.ca, and entering information about your name and make of vehicle and following the instructions to complete your request online; or
Calling 905-874-2404, Mondays to Fridays, except for holidays, 8:30 a.m. to 5 p.m.; or
Calling the City’s Enforcement and By-Law Services Division at 905-458-3424 if you are calling before or after regular business hours, on weekends or on holidays.

Note: To park on the street for more than seven consecutive days, you must first call to ask for the first seven-day period and then call again on the eighth day for the second seven-day period.

How can I pay my parking ticket?

You can pay parking tickets on-line, by telephone, in person or by mail. For more information, click on Ticket Payment Information or read the information on the back of your parking infraction notice (“ticket Enforcement clerks provide services during regular business hours while enforcement officers perform enforcement‑related duties seven days a week, 52 weeks of the year. For City of Brampton Service services 24 hours a day, call after hours at 905-458-3424.

If you would like to submit your question or concern in writing, do so by regular mail to the address below or by sending an e-mail to enforcement@brampton.ca. If we receive your e-mail received after regular business hours, we will respond to it on the next business day.

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive
Brampton, Ontario
L6S 6G3

Southeast corner of Williams Parkway and Chrysler Drive
905-458-3424
TTY: 905-874-2130

Why did I receive a ticket for parking on the street? There are no signs posted.

City of Brampton Traffic By-Law No. 93-93, Section 42(8) stipulate that a vehicle may be parked on the street for a maximum of 3 hours and may not be parked on the street between the hours of 2 a.m. and 6 a.m. unless consideration is given by the City to violate these offences.

Parking bylaw signs are posted on every roadway entering the City of Brampton. These bylaws should be considered City-wide unless otherwise posted.

There has been a car parked on the street in front of my house for more than three hours. What can I do?

Parking on a Brampton city street for more than 3 hours contravenes Traffic By-Law No. 93-93, Section 42(8). If you would like to submit a complaint to Parking Enforcement, you may do so by calling 905-458-3424. A Parking Enforcement Officer will visit the location of the car once and return 3 hours later. Should the car still be parked on the street, the Officer will issue a ticket.

Please note: When submitting a complaint, you must provide your name, address and telephone number. Anonymous complaints will not be accepted. Confidentiality of all personal information will be maintained in accordance with the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M-56.

For further information about how a complaint is processed within the City, please see the Complaint Process.

I wish to dispute a parking ticket. How can I do that?

Option 2 on the back of the parking ticket gives the ticket holder the option of requesting a trial to dispute the ticket.

If you wish to dispute your parking ticket, you, or someone acting on your behalf, must attend IN PERSON, Monday to Friday, excluding holidays between the hours of 8:30 a.m. and 4:30 p.m. at:

Ontario Court of Justice
Provincial Offences Office
5 Ray Lawson Boulevard (Southwest corner of Hurontario Street (Hwy 10) and Ray Lawson Blvd.)

You must bring the Parking Infraction Notice with you, a Notice of Intention to appear must be signed and you CANNOT set a trial date by mail.

Failure to pay the fine imposed upon conviction will result in your Ontario Vehicle Permit not being renewed and no new permit being issued to you until the fine and all court costs and fees have been paid.

For further information, carefully read the specific details provided on your Parking Infraction Notice or see the Ticket Payment Information.

Who has authority to issue tickets?

Brampton Parking Enforcement Officers have been enforcing the City of Brampton parking bylaws since the mid 1970s and have full authority to issue tickets for parking violations.

In this capacity, Parking Enforcement Officers possess the same degree of authority as a Police Officer.

In addition, some private agencies are also authorized to issue parking tickets on private property in Brampton.

I would like to lodge a complaint against my neighbour who is violating the City’s parking bylaw. Can I remain anonymous?

The Enforcement and By-Law Services Division of the City of Brampton prides itself on swift and deliberate action and reaction to issues and concerns set forth by the public.

Personal information collected by the City in these endeavours is protected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M-26. The City is bound to keep confidential any and all personal information it collects from citizens and, therefore, will not accept anonymous complaint submissions.

If you have any questions regarding the City's application of this Act, please contact:

FOI Coordinator – Records Services
City Clerk's Office, 1st floor
City of Brampton
2 Wellington Street West
Brampton, Ontario
L6Y 4R2
Tel: 905-874-2118
Fax: 905-874-2119

For further information about how a complaint is processed within the City, please see the Complaint Process.

I would like to issue a complaint about a parked car. To which part of the Enforcement and By-Law Services Division should my call be directed: Parking Enforcement or Property Standards and Municipal Law Enforcement?

Parking Enforcement handles matters concerning cars that are parked from the sidewalk down to and including the road or are parked on public property while matters involving cars parked above the sidewalk are dealt with by Property Standards.

In both cases, queries and concerns can be submitted to the Enforcement and By-Law Services Division, in person, by telephone, by mail or by e-mail, Monday through Friday, excluding holidays, 8:30 a.m. to 4:30 p.m.

Enforcement Clerks provide services during regular business hours while Enforcement Officers perform enforcement‑related duties 7 days a week, 52 weeks of the year. For services available 24 hours a day, and other vital services relating to matters of an urgent nature, you may call after hours at 905-458‑3424.

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive (Southeast corner of Williams Parkway and Chrysler Drive)
Brampton, Ontario
L6S 6G3

905-458‑3424
TTY: 905-874-2130

When I park my vehicle near a fire hydrant, how far away must my vehicle be from the hydrant?

According to the City of Brampton Traffic By-Law 93-93, Section 42(2), a vehicle may not be parked within 3 metres of a fire hydrant. This means that your vehicle cannot be within 3 metres on either side of the hydrant.

Am I permitted to have my vehicle parked so it slightly overhangs the sidewalk or roadway? If not, where should I park it?

City of Brampton Traffic By-Law 93-93, Section 42(1) states that no vehicle may be parked on any portion of a sidewalk in a manner that would obstruct the sidewalk. Vehicles parked in this manner can impede strollers, wheelchairs and pedestrians, as well as posing a danger to those using the sidewalk.

Also, Section 42(6) stipulates that no vehicle shall be parked in a manner as to obstruct traffic, therefore, it would be a violation of the by-law to have your vehicle overhang onto the roadway.

If necessary, you may consider parking your vehicle parallel to the curb on the paved portion of the boulevard. If you consider this option, you must ensure that your vehicle does not encroach the road or sidewalk.

If you have further queries or concerns, you can submit them to the Enforcement and By-Law Services Division, in person, by telephone, by mail or by e-mail, Monday through Friday, excluding holidays, 8:30 a.m. to 4:30 p.m.

City of Brampton
Enforcement and By-Law Services Division
485 Chrysler Drive (Southeast corner of Williams Parkway and Chrysler Drive)
Brampton, Ontario
L6S 6G3

905-458‑3424
TTY: 905-874-2130

What are the requirements for becoming a parking enforcement officer?

For information about the requirements for becoming a parking enforcement officer, please contact:

City of Brampton
Human Resources Division
2 Wellington Street West
Brampton, Ontario
L6Y 4R2

905-874-2150