City of Brampton, Benefits905.874.2166Benefits@brampton.ca
Canada Pension Plan (CPP), Old Age Security (OAS)1.800.277.9914www.canada.ca
*Service Requests311311@brampton.ca
Information Technology905.874.2029ITServiceDesk@brampton.ca
Ontario Ombudsman1.800.263.1830info@ombudsman.on.ca
Facility Services & Maintenance Services905.874.2133FacilityServices@brampton.ca
Security Control Centre905.874.2111n/a
LifeWorks (formerly Morneau-Shepell)1.844.880.9142www.workhealthlife.com
City of Brampton, Pension905.874.2245Pension@brampton.ca


  • Manulife - Insurance coverage for all medical and dental benefits
  • LifeWorks (formerly Morneau-Shepell) - Employee and Family Assistance Program
  • OMERS - the defined pension benefits plan
  • Service Requests - Service requests can be submitted for department-specific inquiries, such as Animal Services, Bylaw & Enforcement), Park Operations, Road Operations, and other operational departments

Contact the City Clerk's Office

Mailing Address:
Brampton City Hall
2 Wellington Street West
Brampton, ON L6Y 4R2

Hours of Operation:
Monday to Friday, 8:30am to 4:30pm


  • Dial 3-1-1 (Within city limits)
  • 905.874.2000 (Outside city limits)
  • 905.874.2130 (Teletypewriter or Text Telephone)
  • Visit www.311Brampton.ca