The Control Office does not allow a Bus Operator on one bus to directly call a Bus Operator on another bus.
The Bus Operator must to call into our Control Office, where the message is then forwarded to the second Bus Operator. All calls into the Control Office are answered in priority sequence. When the Control Office is busy, particularly in rush hours, it may take five to seven minutes to get back to the Bus Operator. The Control Office Staff also communicate with all other Bus Operators, on-road Supervisors, police and fire departments to determine if/when detours are required.