Answering Your Questions About Brampton Transit

Can I bring my dog/pet on Brampton Transit?

Carriage of animals on our buses is restricted to “service” animals and dogs on leashes. Any rider who brings animals onto the bus is responsible for the behaviour of that animal.

How long is a transfer valid for?

Transfers are valid for 2 hours from the time of issue. Paper transfers will only be issued to customers who pay with cash and must be requested at the time of boarding.

Can I use Brampton Transit transfers on other transit systems?

Yes. Brampton Transit will accept transfers from the following transit service providers at any location, only if there is time remaining on the transfer:

MiWay
YRT/VIVA
Oakville Transit
Burlington Transit
Hamilton Street Railway
Durham Region Transit
TTC – Zone 3 punched transfer ONLY

Learn more about transferring buses.

Why doesn’t the GO Fare Integration work at Bramalea City Centre or Hurontario & 401 GO Park and Ride?

Brampton Transit riders travelling to and from a GO Train station pay only $0.80 with valid proof of payment. The policy was designed to help eliminate congestion with parking at the GO Train stations, so the $0.80 is only valid from the GO Train station.

Eligible GO Train stations are:

Mount Pleasant GO Station (Zone 34)
Downtown Brampton GO Station (Zone 33)
Bramalea GO Station – Steeles and Bramalea (Zone 32)
Malton GO Station (Zone 31)

PRESTO cardholders are also eligible to transfer from Brampton Transit to GO Transit bus service. The co-fare will automatically be calculated.

When will I get service improvements to my area?

Brampton Transit takes into consideration our riders' comments and concerns. Each year, as a part of our budget – which must be approved by Council – we prepare a Service Plan. The Plan considers rider comments as well as new areas of development within the city. We hold Public Information Centres to allow Brampton residents to share feedback on our Service Plans.

If you have a suggestion as to how to improve our service, please contact us at 905.874.2999 or transit@brampton.ca.

Who do I call to have snow removed from a bus stop?

Snow removal and salting/sanding are performed by the Public Works Department. Please contact 905.874.2500.

Can I charter a Brampton Transit bus?

Yes, Brampton Transit vehicles can be chartered. Due to license requirements, Brampton Transit can only operate charter services within the boundaries of the City of Brampton. For more information, contact 905.874.2999 or email your request to transit@brampton.ca

How do I advertise on Brampton Transit buses, benches and shelters?

You can advertise on Brampton Transit properties across the city.
Learn how.

I would like to work for Brampton Transit – how do I apply?

Thanks for your interest! Career opportunities are posted on the City of Brampton website. The City's Human Resources Department is responsible for the recruitment of all Brampton Transit positions.

Who do I contact if there is garbage at a bus stop/shelter?

For conventional bus stops: please visit peelregion.ca/waste.
For Züm station stops: please contact Customer Service at 905.874.2999.