​​​​​​​​​​​​​​​​​​​​​The BT Safe app is a Transit Safety Mobile Reporting Solution available for iOS and Android. It offers Brampton Transit riders a convenient, user-friendly method for reporting harassment, safety concerns or suspicious activity. The BT Safe app also allows riders to notify 911 directly.

Our customers can​ do their part to help make transit safer for all by providing detailed reports of incidents – whether on a bus, at a terminal or a bus stop. Reported issues are confidential and can be made anonymously.

Safety and security are everyone’s priority. No form of abuse or violence towards operators or riders will be tolerated.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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 Home Screen

Report Now: Allows users a variety of ways to communicate with Security (Send a report, text, chat or call!)

911 Emergency: Connects customers directly to 9-1-1 dispatch and should only be used when emergency police, fire or medical assistance is required.

Website: Provides easy access to www.bramptontransit.com

Alerts: Quickly and easily check Brampton Transit Service Alerts

More: Easily access Schedules & Maps, Connect with us, Share the App or learn about your Privacy Protection

Settings: Learn about the App, configure notifications or check for App update


 Report an Incident

Report Emergency: Questions will direct users how to proceed.

Report Incident1: A variety of easy-to-use menus make submitting an incident report simple. This can be done anonymously2.

Text Message Security: No data services? No Wi-Fi connection? No problem! Send Security Services a text message.

Chat with Security: Chat with Security in near real-time.

Call Security Services 24/7: Prefer to talk to us? Use this function to call Security direct.​​

1To use the “Report Incident” feature, data services or Wi-Fi connection is required. If data or Wi-Fi connection is not available, riders may “Text Message Security” from within the app.

2Reported issues are confidential and incidents may be sent anonymously; however staff will not be able to contact the respondent directly if this option is utilized. ​

 Download the FREE BT Safe app Today

Apple App Google Play​​​​​​​

 Web-based Reporting

Web Form​​​

BT Safe App