COVID-19 Updates

Essential Travel Only

​Do your part and limit all non-essential travel.

RearDoorDecal.JPG

Reduced Service Updates

Brampton Transit will be operating a reduced service until further notice. Service levels are continuously being evaluated based on the  resources available and rider feedback.

For assistance with trip planning, please call our Contact Centre at 905.874.2999.

Effective Monday, April 13, Brampton Transit will be operating on the following schedule.

  • Monday to Saturday: Enhanced Sunday schedule
  • ​Sunday: Regular Sunday schedule, includes some cancelled routes

Click here for schedule information.
 
The Contact Centre remains open to assist with inquiries and trip planning. Please call 905.874.2999 for assistance.
 
Brampton Transit is a critical service and is committed to supporting the community. We thank you for your cooperation.
 
Follow us on Twitter @BramptonTransit to stay informed.
For additional information on how to stay safe, visit peelregion.ca

Bus Capacity and Physical Distancing

​Effective March 23, Brampton Transit has implemented the following measures to ensure physical distancing.

  • Bus loads will be limited to half seated capacity to support physical distancing. Once a bus is half-full, stops will be bypassed and passengers may be left behind. Every effort will be made to deploy buses to pick up the remaining passengers.
  • If a bus does become over-crowded, passengers will be asked to get off. The bus will not leave the stop until this happens.
  • Articulated buses will be used on busier routes to allow passengers to practice physical distancing. Züm articulated buses will be seen on regular routes. Please pay attention to the destination signs for route details.
  • To ensure there is adequate distance between everyone on the bus, including employees, seats will have yellow tape and/or posters on them to block them off. Do not sit in these seats.

Please do your part to practice physical distancing. Do not get on a bus if it is already half full and limit all non-essential travel.

Cleaning and Sanitization

Effective March 6, Brampton Transit has implemented an enhanced cleaning and sanitizing schedule.

Buses
We’ve increased the frequency of bus cleanings, wiping down all hard surfaces, Operator compartments and seats using OXIVIR, a disinfectant solution.

Terminals and Facilities
All hard surfaces in transit terminals and facilities are being sanitized on a daily basis. This cleaning and sanitizing schedule will be in place for the foreseeable future.

Brampton Transit will continue to provide updates as details become available. Follow us on Twitter @BramptonTransit to stay informed.
 
For additional information on how to stay safe, visit peelregion.ca

Customer Service

Facilities
Effective March 23, the Brampton Transit facilities at 185 Clark Boulevard and 130 Sandalwood Parkway West were closed to the public.

The following activities have been suspended temporarily:

  • Fare payment and PRESTO sales
  • Issuance and renewals of Brampton Transit Senior ID cards and Veterans cards

For lost and found inquiries, please call 905.874.2750 ext. 62732.

Terminals
Effective April 27, the Customer Service counters at our terminals will be closed. The buildings will remain open for washroom facilities, except for Trinity Common Terminal where the building will be closed.

To load your PRESTO card, please visit prestocard.ca or use one of the ticket vending machines at Bramalea Terminal or Downtown Terminal.

Effective May 4, the terminal building hours at Bramalea, Brampton Gateway and Downtown Terminals will change to 6 am to 9 pm.

Customer Service
Our Contact Centre team continues to be available to answer questions and assist with trip planning.

Phone: 905.874.2999
Email: transit@brampton.ca

Hours of Operation:

  • Monday to Friday: 7:00 am – 9:00 pm
  • Saturday: 7:00 am – 7:00 pm
  • Sunday: 9:00 am – 6:00 pm

Click here for more information.

Fares and Rear Door Boarding

​Effective Saturday, March 21 fares will no longer be required and all passengers are asked to board through the rear doors.

  • No fare payment will be required until further notice
  • Passengers will board from the rear doors only until further notice
  • Passengers with accessibility needs may continue to use the front doors

Thank you for your cooperation.

Travel Tips

We all need to do our part to help stop the spread of COVID-19. Protect yourself and others by taking the following precautions.

  • Limit all non-essential travel. Brampton Transit is a critical service and we are dedicated to providing a safe service to the community. Please only utilize transit service for necessary essential trips only.
  • Practice physical distancing.
  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, mouth and nose as much as possible.
  • Avoid contact with people who are ill.
  • Cover your coughs and sneezes with a tissue. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Wash hands after coughing and sneezing.
  • Wear a non-medical mask on buses, at stops and terminals where physical distancing is difficult.

For additional ways to keep yourself safe, visit peelregion.ca​

Follow us on Twitter @bramptontransit for updates.

Transit Operator Equipment

The safety of our Operators and all Transit staff is our top priority.

Transit Operators and front-line staff are permitted to wear supplied face masks. This is a personal choice by the individual.

Transit Operators have received individual bottles of hand sanitizer for personal use on the job.