COVID-19 Updates

Bus Capacity

Effective July 2, buses will operate at an increased capacity. All riders and Operators are required to wear non-medical masks.
The maximum number of passengers allowed on each bus will be:
  • 40 foot bus: 35 people
  • 60 foot bus: 55 people
This increased capacity is equivalent to a full-seated load. Passengers can choose to sit or stand.

It is important that riders wear masks at all times while riding public transit. This allows Brampton Transit to operate at this increased capacity. Non-compliance with mask wearing may result in Brampton Transit having to return to the previous lowered capacity.

Face Masks

​The Ontario government and Region of Peel recommend that anyone travelling on public transit wear a non-medical mask where physical distancing is hard to maintain. 

Effective  July 2 it will be mandatory for Brampton Transit riders and Operators to wear non-medical masks on buses and at terminals. Click here for more information on the recovery plan.

Additional resources:


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Reduced Service Updates

Brampton Transit will be operating a reduced service until further notice. Service levels are continuously being evaluated based on the  resources available and rider feedback. Please check schedules before travelling.

Click here for schedule information.
 
The Contact Centre remains open to assist with inquiries and trip planning. Please call 905.874.2999 for assistance.

Follow us on Twitter @BramptonTransit to stay informed.
For additional information on how to stay safe, visit peelregion.ca

Cleaning and Sanitization

Effective March 6, Brampton Transit has implemented an enhanced cleaning and sanitizing schedule.

Buses
We’ve increased the frequency of bus cleanings, wiping down all hard surfaces, Operator compartments and seats using OXIVIR, a disinfectant solution.

Terminals and Facilities
All hard surfaces in transit terminals and facilities are being sanitized on a daily basis. This cleaning and sanitizing schedule will be in place for the foreseeable future.

Brampton Transit will continue to provide updates as details become available. Follow us on Twitter @BramptonTransit to stay informed.
 
For additional information on how to stay safe, visit peelregion.ca

Customer Service

Facilities
Effective March 23, the Brampton Transit facilities at 185 Clark Boulevard and 130 Sandalwood Parkway West were closed to the public.

The following activities have been suspended temporarily:

  • Fare payment and PRESTO sales
  • Issuance and renewals of Brampton Transit Senior ID cards and Veterans cards

For lost and found inquiries, please call 905.874.2750 ext. 62732.

Terminals
Effective June 22, the Customer Service counters at Bramalea Terminal, Brampton Gateway Terminal and Downtown Terminal will re-open. Trinity Common Terminal will remain closed. Click here for details.

Customer Service
Our Contact Centre team continues to be available to answer questions and assist with trip planning.

Phone: 905.874.2999
Email: transit@brampton.ca

Hours of Operation:

  • Monday to Friday: 7:00 am – 9:00 pm
  • Saturday: 7:00 am – 7:00 pm
  • Sunday: 9:00 am – 6:00 pm

Click here for more information.

Travel Tips

We all need to do our part to help stop the spread of COVID-19. Protect yourself and others by taking the following precautions.

  • Limit all non-essential travel. Brampton Transit is a critical service and we are dedicated to providing a safe service to the community. Please only utilize transit service for necessary essential trips only.
  • Practice physical distancing.
  • Wash your hands often with soap and water or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, mouth and nose as much as possible.
  • Avoid contact with people who are ill.
  • Cover your coughs and sneezes with a tissue. If you don't have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Wash hands after coughing and sneezing.
  • It is mandatory for all riders and Operators to wear a non-medical mask on buses and at terminals. Click here for more information on the recovery plan.

For additional ways to keep yourself safe, visit peelregion.ca​

Follow us on Twitter @bramptontransit for updates.

Transit Operator Equipment

The safety of our Operators and all Transit staff is our top priority.

Transit Operators and front-line staff are permitted to wear supplied face masks. This is a personal choice by the individual.

Transit Operators have received individual bottles of hand sanitizer for personal use on the job.

Effective July 2 it is mandatory for all Brampton Transit Operators to wear non-medical masks on buses and at terminals.

Click here for more information on the recovery plan.