​​​​​​​​​Brampton Transit’s Customer Charter is a commitment to you, our riders.​

We commit to getting you where you need to be safely, on time, and in comfort.

We commit to being the best that we can be.

Brampton Transit is committed to you.

We commit to being the service that you rely on and trust, to listening to you, to wo​rking together, an​d to supporting you day to day.

View our 2019​ commitments​ ​Frequently asked questionsTransit's Customer Charter