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We will launch an etiquette and behaviour campaign to raise awareness of on-board behaviour.
Update:
The first etiquette message was rolled out in December 2018. Additional messaging was introduced in February 2019 and will continue throughout the year. | October | |
| December | |
| December | |
We will improve safety signage fleet-wide.
Update:
On-board safety signage was installed fleet-wide in February 2019. This reflects updates to the Smoke-Free Ontario Act.
| December | |
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We will consult with customers and other stakeholders on service improvement priorities and options for the 2018 Service Plan through our seven Public Information Centre events. | March | |
We will implement an Automated Vehicle Monitoring system to efficiently monitor and respond to bus maintenance requirements. | April | |
We will have real-time transit data available through a GTFS feed for Triplinx, Google Transit and other app developers. | June | |
We will implement the 2018 Service Plan, adding 65,000 service hours. A majority of these hours will be introduced as part of our September service changes. Improvements include:
- Service frequency improvements to address ridership growth, improve timeliness, schedule adjustments to improve service reliability, and new/realigned routes
- Improved service coverage to new growth areas with new local service routes and/or route realignments and extensions including Mount Pleasant, Chinguacousy Road and Mayfield Road area, and Financial Drive
| December | |
We will reduce child fares in September at the start of the new school year. | September | |
| May | |
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We will install the following items:
- 10 new customer benches at Bramalea Terminal
- 60 new bus stops
- 25 new shelters
- 15 replacement shelters
- 25 new benches at bus stops
| December | |
We will refurbish 12 buses | December | |
We will add 34 new buses to our fleet by the end of the year to meet service demand and growth:
- 11 – 60 ft Züm hybrid diesel-electric buses
- 23 – 40 ft conventional buses
| December | |
We will complete the Sandalwood Transit facility maintenance expansion project.
Update:
The Sandalwood Transit facility expansion was completed in March 2019. | October | |
We will place an order for eight electric buses and four charging stations as part of our new
electric bus pilot project slated to launch in 2019.
Update:
The electric bus pilot project is on hold as the City of Brampton seeks to find alternative funding for $8.309M that was committed by the province for this project. The funding was cancelled by the cap and trade program cancellation. | December | |
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We will strive to reach our target to have 91% of buses depart on time.
Update:
Our on-time performance in 2018 was 88%.
During the course of the year we continued to see a strong ridership growth; 14% increase over 2017. This, along with significant delays with construction projects on major transit corridors, had a significant impact to our on-time performance. | December | |
We will continue to communicate through all of the following channels: print, online, social media, Contact Centre, and in person at our terminals and at events. | December | |
We will expand our hours of service on Twitter. | December | |
| December | |
