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E-scooter Pilot Program

E-Scooter

​​Sustainable, reliable and fun, shared e-scooters make it easier to move around the city, especially in neighbourhoods where walking distances can be long.

By providing more transportation choices, the program reduces car dependency, relieves congestion and supports the tourism economy.

Connecting You to Transit

Whether you're catching a bus during the morning rush, heading to class or travelling during off-peak hours, e-scooters offer a flexible, convenient way to get to transit—helping you complete your journey smoothly and sustainably.

Tri​p data and user surveys show that up to 40% of riders use e-scooters to connect to public transit, helping to close that first- and last-mile gap between homes, schools, workplaces, and Brampton’s main transit lines.

E-scooter trips are concentrated along key corridors and near major transit hubs like the Downtown Terminal, Bramalea and Mount Pleasant GO and Gateway Terminal. This pattern has guided operators to deploy more scooters along busy bus routes and near stops where riders need them most.

About the program

The City of Brampton launched its E-scooter Pilot Program in 2023 to advance urban mobility and sustainable transportation options for residents and visitors.

The pilot demonstrates how the City can enc​ourage more sustainable, green, attractive, healthy and safe local travel options for the community.

Since its launch, the program has achieved a number of notable milestones:

  • Approximately 440,000 trips
  • Approximately 200,000 users
  • 900 e-scooters deployed per day
  • More than 1,000,000 km travelled
  • Estimated CO2 savings around 30 tons-CO2 equivalent

The pilot program will allow City staff to assess the performance and operation of a micromobility system under a test environment and gather data to support recommendations for a possible permanent solution.

Children on e-Scooters Provincial handout

Provincial E-scooter Safety Handout

Breaking down the basics of electric scooters in Ontario. Review the Government of Ontario’s handout for essential e-scooter safety, regulations, and rider’s legal responsibilities.

Learn More
Brampton Mississauga e-scooter handout

E-scooter Safety Checklist

Riding an E-scooter? The City of Brampton, in collaboration with the City of Mississauga, created an e-scooter safety and regulation checklist to help riders ensure they comply with local laws and operate e-scooters safely.

Learn More

Micromobility refers to transportation over short distances provided by a range of small, lightweight vehicles (e.g., bikes, e-bikes, and e-scooters) that operate at speeds typically under 25 km/h and are driven by users personally.

​​Electric kick-scooters, or e-scooters, are electrically powered two-wheeled vehicles that the rider operates while standing. E-scooters are generally designed with a standing platform between the front and rear wheels, a steering handlebar, and are equipped with a hand brake, lights, bell and kick-stand. ​

City and provincial by-laws and regulations only allow for kick-style e-scooters (with a maximum speed of 24 km/h, maximum weight of 45 kg, maximum power output of 500 watts, two wheels and brakes, a horn or bell, at least one white light on front, one red light on rear and reflective material on sides, and a maximum wheel diameter of 17 inches).

There is no cost to the City beyond administrative requirements for the procurement process. The selected operators would be responsible for program operations and advertising once up and running.

Under the provincial law governing the pilot project, users must be at least 16 years old to operate an e-scooter in Ontario.

The use of helmets is strongly encouraged, and helmets must be worn by riders under the age of 18.

e-scooters are permitted to be used on roads and highways with a posted speed limit of 50 km/h or less, bicycle lanes, and multi-use paths. e-scooters are not allowed on sidewalks.

Parked e-scooters should not block sidewalks and pedestrian pathways. For e-scooter providers particiating in the pilot project, designated parking locations for shared vehicles can be found in each operator’s app. Private and shared e-scooters may not be used on sidewalks but can be used on roads with a speed limit of 50 km/h or less, bicycle lanes, multi-use paths, and trails.

Operators are responsible for informing and educating their customers on how to ride and park an e-scooter properly and educate them on all requirements established by the program. Improperly parked e-scooters should be directly reported to operators (contact information can be found below), who are responsible to respond in a satisfactory and timely manner to pedestrian obstructions and safety concerns as soon as possible.

E-scooters are not permitted inside the bus or on the exterior bike rack.

Contact

Public fe​edback remains a priority, with improved measures in place to address potential concerns. Share your experiences or questions and comments on operating e-scooters in Brampton. Your feedback will inform the City’s future decisions on the e-scooter Pilot Program, to share feedback please email escooters@brampton.ca​.

To report improperly parked e-scooters or any other issue, contact the operat​ors directly. They all have 24/7 mobile staff on site to remove, rebalance and relocate e-scooters as needed. The faster way of having these issues addressed is to call them. For information on how to connect to our operators:​​

Bird Canada (silver and blue scooters):

Phone: 1.866.205.2442 or Email: hello@bird.co for refund or payment concerns 311_brampton@birdcanada.co​ or the Online Form​ for general inquiries.​

Scooty Mobility (black and yellow scooters):

Phone: 1.844.311.7433 or Email: support@ridescooty.com​

Related Links
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