Our Recruitment Process
- Apply Online
Offer of Employment
Our recruitment process can include a number of different stages depending on the position.
Stage 1: Apply Online
Applicants can view and apply for our job opportunities online through our employment opportunities page. Various job postings can also be found on relevant job boards and the City’s LinkedIn page. To apply you must create a profile and submit a cover letter and résumé. Depending on the position, you will be asked to respond to mandatory questions related to your skills, education and professional experience. It is best to tailor your cover letter and résumé to the qualifications, skills and experience required for the role.
Stage 2: Application Review
Applicants are initially reviewed and assessed in relation to the qualifications and experience outlined in the job advertisement. Applicants that most closely meet the qualifications and experience are selected to proceed to the next stage in the process. Due to the high volume of applications received only those selected to move forward are contacted.
Stage 3: Assessment and Interview Process
Applicants whose qualifications and experience meet the job requirements may be contacted for an assessment or interview. If you are contacted for an employment opportunity, please advise Human Resources of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially
When applicable, Applicants will be given the opportunity to demonstrate that they meet the skills, experience and qualifications that are required for the role. What you will be assessed on will depend on the role and can include:
- Practical assessments, measure job-related competencies both broad (e.g. verbal, math, and communication skills) and narrow (e.g. typing and computer skills).
- Aptitude tests: measure critical thinking, problem solving, and the ability to learn, digest, and apply new information
- Written assignments
Interviews are mainly conducted in a structured format with a panel where you will be asked a set of pre-determined questions that reflect the knowledge, skills and abilities noted in the job advertisement. The panel may include up to four members, including the hiring manager and a Human Resources representative. Interviews can last anywhere between 30 to 90 minutes.
The majority of our questions are behavioural-based. These types of questions are designed to enable the candidate to share past experiences illustrating how they dealt with specific situations showcasing their skills, knowledge and competencies. In addition, questions often focus on technical scenarios related to the competencies required for the job.
Stage 4: Pre Employment Checks
Pre-employment checks include the following:
- Criminal Record Search
- Education Verification
- Professional References
- Any additional employment verifications specific to the job requirements
All pre-employment checks must be met in order to proceed to stage 5.
Stage 5: Offer of Employment
If you are the successful candidate, we will contact you to discuss the details of the job offer and how to prepare for your first day with us. This will be followed up with a written offer of employment and all the necessary instructions and documents to prepare you as a new employee