Book an Appointment

COVID-19 Update

We are available 24/7 for any City of Brampton matters, including queries related to COVID-19.
    • Phone: 311 or 905.874.2000 (outside of Brampton)
    • 311 App: use the Brampton 311 app
    • Website: www.311brampton.ca
    • Email: 311@brampton.ca

When attending an appointment

  • Ensure you have all required documents before you arrive for your appointment
  • Arrive on time
  • Missed or delayed appointments may need to be rebooked for a later date
  • Use hand sanitizer when you enter the building
  • Maintain physical distance of at least 2 metres (6 feet) between yourself and others
  • Wearing non-medical facial mask is MANDATORY

​​Enhanced Safety Measures Information​​​​​​​​​​​​​​​​​​​​​​​​​
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Available services for appointment bookings

311 Services

Residents will be able to conveniently visit Service Brampton locations without an appointment to request services and complete many different transactions including recreation registration, parking ticket payments and non-cash tax payments. Credit card, debit card and cheques will all be accepted at these locations.

To connect with Service Brampton, locations and hours please visit www.brampton.ca/contactus​

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Animal Services

Book an appointment for services like:

  • Obtain Pet License
  • Owner Surrender
  • Foster Pet Services
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Building Department

Book an appointment for services like:

  • ​Permits application for Industrial, Commercial, Institutional
  • Permits payment
  • Permits pick up Industrial, Commercial, Institutional

Note: Effective January 1st, 2021, cash is no longer accepted for Building Division payments. Learn more about other payment options.​

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Brampton Entrepreneur Centre

​​Book a virtual appointment for:  

  • Business Idea & Startup Consultation
  • Established Small Business Consultation
  • Information Request
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City Clerk’s Services

Book an appointment for services like:

  • Adult Entertainment Licence
  • Civil Marriage Ceremonies*
  • Marriage Licence
  • Public Commissioning Services
  • 2022 Municipal Election – Candidate Nominations and Third Party Advertiser Registrations

*Note: Civil Marriage Ceremonies are available by appointment only.

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Enforcement and By-law Services

​​Book an appointment for services like:

  • Vehicle Licence renewals
  • Order to Comply​
  • Plate renewals
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Roads and Traffic

​​Book an appointment for:

  • Permits payment
  • Seniors snow subsidy

Walk-ins are permitted.

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Book your Appointment


When attending an in-person appointment

  • Ensure you have all required documents before you arrive for your appointment
  • Arrive on time
  • Missed or delayed appointments may need to be rebooked for a later date
  • Use hand sanitizer when you enter the building
  • Maintain physical distance of at least 2 metres (6 feet) between yourself and others
  • Wearing non-medical facial mask is MANDATORY

​​Enhanced Safety Measures Information​​​​


When attending a virtual appointment

  • Use a headset with microphone if possible
  • Avoid sitting with your back to a window or bright light source
  • Be respectful with other participants
  • Close doors to avoid unexpected visitors
  • Join a few minutes early if possible
  • Be clear and concise
  • Feel free to turn your camera on or off