Book an Appointment

​Appointments are required before arriving at various City locations for in-person City services.

No walk-ins are permitted.

We are available 24/7 for any City of Brampton matters, including queries related to COVID-19.
    • Phone: 311 or 905.874.2000 (outside of Brampton)
    • 311 App: use the Brampton 311 app
    • Website: www.311brampton.ca
    • Email: 311@brampton.ca

When attending an appointment

  • Ensure you have all required documents before you arrive for your appointment
  • Arrive on time
  • Missed or delayed appointments may need to be rebooked for a later date
  • Use hand sanitizer when you enter the building
  • Maintain physical distance of at least 2 metres (6 feet) between yourself and others
  • Wearing non-medical facial mask is MANDATORY

​​Enhanced Safety Measures Information​​​​​​​​​​​​​​​​​​​​​​​​​
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Available services for appointment bookings

311 Services

Book an appointment for services like:

  • Information, inquiries and service request reporting
  • Parking or speeding ticket payment
  • Property tax payment
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Animal Services

Book an appointment for services like:

  • Obtain Pet License
  • Owner Surrender
  • Foster Pet Services
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Building Department

Book an appointment for services like:

  • ​Permits application for Industrial, Commercial, Institutional
  • Permits payment
  • Permits pick up Industrial, Commercial, Institutional

Note: Effective January 1st, 2021, cash is no longer accepted for Building Division payments. Learn more about other payment options.​

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Brampton Entrepreneur Centre

​​Book a virtual appointment for:  

  • Business Idea & Startup Consultation
  • Established Small Business Consultation
  • Information Request
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City Clerk’s Services

Book an appointment for services like:

  • Adult Entertainment Licence
  • Civil Marriage Ceremonies
  • Marriage Licence
  • Public Commissioning Services
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Enforcement and By-law Services

​​Book an appointment for services like:

  • Vehicle Licence renewals
  • Order to Comply​
  • Plate renewals
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Roads and Traffic

​​Book an appointment for:

  • Permits payment
  • Seniors snow subsidy
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Book your Appointment


When attending an in-person appointment

  • Ensure you have all required documents before you arrive for your appointment
  • Arrive on time
  • Missed or delayed appointments may need to be rebooked for a later date
  • Use hand sanitizer when you enter the building
  • Maintain physical distance of at least 2 metres (6 feet) between yourself and others
  • Wearing non-medical facial mask is MANDATORY

​​Enhanced Safety Measures Information​​​​


When attending a virtual appointment

  • Use a headset with microphone if possible
  • Avoid sitting with your back to a window or bright light source
  • Be respectful with other participants
  • Close doors to avoid unexpected visitors
  • Join a few minutes early if possible
  • Be clear and concise
  • Feel free to turn your camera on or off

Coming Soon

The following services will be available soon for online appointment bookings.

Cultural Services

B​ook an appointment for:

  • Signing of grant agreements
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