​Appointments are required before arriving at various City locations for in-person City services.
Walk-ins are not permitted.

Book, reschedule or cancel your appointments online after answering prescreening questions.

When attending an appointment

• Ensure you have all required documents before you arrive for your appointment
• Arrive on time
• Missed or delayed appointments may need to be rebooked for a later date
• Use hand sanitizer when you enter the building
• Maintain physical distance of at least 2 metres (6 feet) between yourself and others
• Wearing non-medical facial mask is MANDATORY