Appointments are required before arriving at various City locations for in-person City services.
No walk-ins are permitted.
We are available 24/7 for any City of Brampton matters, including queries related to COVID-19.
• Phone: 311 or 905.874.2000 (outside of Brampton)
• 311 App: use the Brampton 311 app
• Website: www.311brampton.ca
• Email: 311@brampton.ca
When attending an appointment
- Ensure you have all required documents before you arrive for your appointment
- Arrive on time
- Missed or delayed appointments may need to be rebooked for a later date
- Use hand sanitizer when you enter the building
- Maintain physical distance of at least 2 metres (6 feet) between yourself and others
- Wearing non-medical facial mask is MANDATORY
Enhanced Safety Measures Information