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Service and Information Update

City of Brampton prepares to update programs and services on February 17, 2022

​BRAMPTON, ON (February 15, 2022) – Following the Government of Ontario’s announcement yesterday, the City of Brampton is preparing to update programs and services beginning Thursday, February 17, 2022.
Province’s health and safety measures effective February 17, 2022
As of February 17, Ontario will further ease public health measures, including, but not limited to:
• Increasing social gathering limits to 50 people indoors and 100 people outdoors
• Increasing organized public event limits to 50 people indoors, with no limit outdoors
• Removing capacity limits in the following indoor public settings where proof of vaccination is required, including but not limited to:
o Restaurants, bars and other food or drink establishments without dance facilities
o Non-spectator areas of sports and recreational fitness facilities, including gyms
o Cinemas
o Meeting and event spaces, including conference centres or convention centres
o Casinos, bingo halls and other gaming establishments
o Indoor areas of settings that choose to opt-in to proof of vaccination requirements.
• Allowing 50 per cent of the usual seating capacity at sports arenas
• Allowing 50 per cent of the usual seating capacity for concert venues and theatres
• Increasing indoor capacity limits to 25 per cent in the remaining higher-risk settings where proof of vaccination is required, including nightclubs, restaurants where there is dancing, as well as bathhouses and sex clubs
• Increasing capacity limits for indoor weddings, funerals or religious services, rites, or ceremonies to the number of people who can maintain two metres physical distance. Capacity limits are removed if the location opts-in to use proof of vaccination or if the service, rite, or ceremony is occurring outdoors.

Capacity limits in other indoor public settings, such as grocery stores, pharmacies, retail and shopping malls, will be maintained at, or increased to, the number of people who can maintain two metres physical distance.

City services, programs and facilities
City Hall Walk-in Services
City Hall will open from 8:30 am to 4:30 pm for residents to access City services beginning February 22, 2022. Appointments will no longer be required. Although appointments will still be available and strongly encouraged, walk-ins will be permitted. Appointments can be booked here.

City Facility Rentals
Recreation centre rentals are available now for booking. To book a space, call 905.874.BOOK (2665).

Service Brampton
Residents will be able to conveniently visit Service Brampton locations without an appointment beginning February 22, 2022, to request services and complete many different transactions including recreation registration, parking ticket payments and non-cash tax payments. Credit card, debit card and cheques will all be accepted at these locations.

There are four convenient ways to reach Service Brampton 24 hours a day, 7 days a week:
• Visit online at 
• Download the 311 Brampton app at the App Store or Google Play
• Dial 311 from within Brampton city limits (905.874.2000 outside city limits)
• Email  

For hours and locations, visit

Brampton Transit
Brampton Transit is operating at reduced service levels until further notice. Select terminal hours of operation may be adjusted as well.
For the most up-to-date route schedule and hours of operation information, customers are encouraged to call Brampton Transit’s Contact Centre at 905.874.2999. For regular service updates, visit or follow @bramptontransit on Twitter.

When travelling, individuals who use Brampton Transit are reminded to wear a tight-fitting mask on the bus and at terminals, and avoid lowering masks for eating or drinking while commuting unless it is a medical emergency. Riders are also reminded to carry their own personal disinfectant when travelling, such as hand sanitizer or wipes, wash their hands often, and cough or sneeze into their elbow.

An enhanced cleaning and sanitizing schedule remains in effect. It is Brampton Transit’s goal to disinfect all hard surfaces, operator compartments and seats every 48 hours. The majority of buses are currently sanitized every 24 hours. Facilities and terminals that have hard surfaces are wiped down and sanitized on a daily basis.

City of Brampton recreation centres remain open for registered and drop-in programming. In accordance with provincial regulations, capacity limits at recreation centres will be removed beginning February 17. Pre-registration is not required for visits to recreation centres, however, it is recommended that visitors purchase their services in advance of their visit. Available programs can be purchased online, by calling 311, or in-person at a recreation centre.

Recreation centre facility rentals are available for booking. To book a space, call 905.874.BOOK (2665). Capacity restrictions remain in place at 50 per cent for spectator seating within recreation facilities. Additional capacity restrictions may apply.

All visitors 12 years of age and older entering City of Brampton recreation centres are required to show proof of vaccination status. This applies to all participants and spectators in recreation centres, including youth, coaches, instructors, caregivers, volunteers  and game officials. Children who turn 12 years-old in 2022 (born in 2010) are to be provided a grace period of 12 weeks from their birthdate, during which they will not need to show proof of vaccination at indoor sports and recreational facilities. This will allow children the time needed to be vaccinated and meet proof of vaccination requirements. After the 12 week grace period is over, they will be required to show proof of vaccination. Visitors will be required to use the enhanced vaccine certificate with QR code and the Verify Ontario app in settings where proof of vaccination is required. The QR code can be used digitally or by printing a paper copy. Individuals can download their enhanced certificate with QR code by visiting here. Proof of a negative COVID-19 test will not be accepted as an alternative to proof of full vaccination.

The Rose and Performing Arts Facilities

All indoor City of Brampton performing arts facilities remain available for rehearsals and recorded performances. Performances with in-person audiences will resume in March 2022 with applicable COVID-19 restrictions.

Outdoor programming will take place in Garden Square for Family Day on February 21, 2022.

Refunds for credit/cheque, account credit, or donation continue to be available to all ticket-holders, by emailing  

Additional details are available at

The LBP and Cyril Clark theatres will reopen March 2022 with applicable COVID-19 restrictions.

Brampton Library

All Brampton Library branches are open daily for in-branch services except Mount Pleasant Village, which offers curbside pickup only. For hours of operation by branch location, please visit
Many Library programs are available virtually; please register at  
Enjoy ongoing outdoor story walks at Professor's Lake, Loafer's Lake and Chinguacousy parks. Details at
Chinguacousy Branch Library is lending free winter activity kits for outdoor fun, including adult and children's snowshoes, early skater learning aids, and trekking poles. The collection also includes indoor giant matching cards and indoor mini hockey sets. For details, visit

COVID-19 vaccinations
Vaccines are the best way to protect yourself and others. Appointments can now be booked for anyone five years and up through Ontario's vaccine booking system or by calling 1.833.943.3900.

In partnership with the provincial GOVAXX TEAM, the City is hosting a walk-in community vaccination clinic at Chris Gibson Recreation Centre, located at 125 McLaughlin Road North. First, second and booster doses will be offered to all eligible members of the public as available from 9 am to 5 pm on Thursday, February 17, 2022 only. No appointment is necessary. Please bring a piece of identification with you and remember to wear your mask and maintain physical distancing while at the clinic.

Beginning Friday, February 18, Ontario is expanding booster dose eligibility to youth aged 12 to 17. Appointments can be booked through the provincial booking system and the Provincial Vaccine Contact Centre, as well as at select pharmacies administering the Pfizer vaccine. Appointments will be booked for approximately six months (168 days) after a second dose. To book an appointment online, individuals must be 12 years old at the time of appointment.

For the most up-to-date information on COVID-19 vaccinations, visit the Province’s vaccine portal.
Residents are reminded that the City has extended its Brampton COVID-19 Mandatory Face Mask By-law until April 1, 2022.
Under the COVID-19 Mandatory Face Mask By-law, non-medical masks are required in all indoor public spaces in Brampton. Scarves, bandanas, neck gaiters or neck warmers and masks with exhalation valves are not acceptable forms of face coverings. Also under the by-law, masks may only be removed for consumption of food or drink if an individual is seated in a designated area for that purpose.
The City thanks residents for continuing to do their part, physically distancing, practising good hygiene and wearing masks to help stop the spread.


Media Relations, City of Brampton