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Service and Information Update

City of Brampton to allow walk-ins to the public beginning February 21, 2022

​BRAMPTON, ON (February 9, 2022) – The City of Brampton is preparing to safely reopen facilities to allow for walk-ins on Monday, February 21, 2022.

City services and facilities

City Hall Walk-in Services
City Hall will be open from 8:30 am to 4:30 pm for residents to access City services. Appointments will no longer be required. Although appointments will still be available, walk-ins will be permitted. Appointments can be booked here.

City Facility Rentals
Recreation centre rentals are available now for booking. To book a space, call 905.874.BOOK (2665).

Service Brampton
Residents will be able to conveniently visit Service Brampton locations without an appointment to request services and complete many different transactions including recreation registration, parking ticket payments and non-cash tax payments. Credit card, debit card and cheques will all be accepted at these locations.

There are four convenient ways to reach Service Brampton 24 hours a day, 7 days a week:
• Visit online at  
• Download the 311 Brampton app at the App Store or Google Play
• Dial 311 from within Brampton city limits (905.874.2000 outside city limits)
• Email  

For hours and locations, visit

Return to Council Chambers
Beginning February 21, Members of Council may return to in-person attendance, with a maximum of five Members and the remainder participating remotely. This number will increase over time to enable all 11 Members to return to in-person meetings.

At this time, the public is encouraged to continue participating remotely. More details will be shared in the coming months on when public in-person attendance will return.

Residents are reminded that the City has extended its Brampton COVID-19 Mandatory Face Mask By-law until April 1, 2022.

Under the COVID-19 Mandatory Face Mask By-law, non-medical masks are required in all indoor public spaces in Brampton. Scarves, bandanas, neck gaiters or neck warmers and masks with exhalation valves are not acceptable forms of face coverings. Also under the by-law, masks may only be removed for consumption of food or drink if an individual is seated in a designated area for that purpose.

The City thanks residents for continuing to do their part, physically distancing, practising good hygiene and wearing masks to help stop the spread.

• City of Brampton COVID-19 programming and service updates
• Keeping businesses and workplaces safe during COVID-19
• Enhanced COVID-19 Vaccine Certificate with QR Code and Verify Ontario App
• COVID-19 Protecting yourself and others
• COVID-19 vaccines


Media Relations, City of Brampton