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Service and Information Update

New Ontario Provincial Changes to the Towing and Storage Industry


BRAMPTON, ON – Effective January 1, 2024, the City of Brampton will no longer oversee the towing and storage industry in Brampton. The Ministry of Transportation (MTO) will assume this role and implement the new Ministry of Transportation (MTO) Towing and Storage Safety Enforcement Act (TSSEA) throughout the province. 

The TSSEA has established a provincial framework for the towing and vehicle storage sector, replacing former municipal oversight. 

Effective January 1, 2024
  • Operators and tow truck drivers only have to comply with the provincial governance.
  • Between January and March 2024, complaints regarding tow truck and storage violations must be submitted to the Province of Ontario by emailing towing@ontario.ca.
 
What’s changing

January 1, 2024: new provincial TSSEA requirements including customer protection and standards of practice to professionalize the industry. Tow operators and vehicle storage operators must have a provincial certificate to operate as TSSEA enforcement begins.  

July 1, 2024: Tow truck drivers must have a provincial certificate to drive a tow truck.  
The TSSEA requires tow operators, tow truck drivers, and vehicle storage operators to have a provincial certificate to operate. 

To encourage industry registration, there will be no fees charged until July 1, 2024, for all certificate types. Tow drivers who apply early will have an additional three years to complete the required training (training must be completed for certificate renewal, which is required three years after certification).  
 
Effective July 2024, the following certificate fees will apply:  

  • $575 per year for a tow operator certificate  
  • ​$195 every three years for a tow truck driver certificate  
  • $575 per year for a vehicle storage operator certificate
 
The Province will provide further details in March on an updated complaint process. For more information visit www.ontario.ca​

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