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Service and Information Update

City of Brampton update on response to extreme weather event


​BRAMPTON, ON (May 22, 2022) – Following Saturday’s severe thunderstorm and extreme winds, the City’s cleanup and response efforts continue across Brampton.
 
Tree Removal and Damage Clean-Up Service Requests

Crews are responding to service requests across the City on a priority basis.

The City is responsible for the following on City property:
• Removal and clean-up of City-owned trees and debris
• Broken or damaged equipment
• General damage
• Lights not working
• Picnic tables or benches missing
• Water ponding

Due to the significant impact of the storm, 311 is experiencing significantly higher than normal call volumes. To report any fallen City tree branches, trees or debris, please submit your report online at www.311brampton.ca, 311 mobile app or by calling 311. 311 mobile app or by calling 311.
 
If residents are in danger, they should call 9-1-1 immediately.

Brampton Transit

For the latest Brampton Transit service updates, visit www.bramptontransit.com or follow @bramptontransit on Twitter. Questions may be directed to Brampton Transit’s Contact Centre at 905.874.2999.

Power Outages

Alectra Utilities has deployed dozens of powerline maintainers and forestry crews to restore service. Powerlines, transformers, and poles across the Alectra service territory were damaged due to high winds that moved quickly across the province yesterday afternoon.

Alectra crews have been busy overnight restoring power to thousands of homes and businesses. Alectra anticipates that service will be restored to most remaining customers throughout Sunday. Service restoration times will be provided as crews assess the damage in hard hit neighbourhoods.

Those who are still without power are encouraged to check on neighbours who may require assistance. Customers can get updates on the company’s power restoration effort by following the Alectra Twitter channel @AlectraNews. For a map of affected areas, visit Alectra’s website here.

Refrigerated food should be checked if power has been out for a lengthy period. Learn more about 'food safety in an emergency' online here.

Learn more about outage safety here.

To contact Alectra, call the Alectra Brampton Outage Hotline at 1.833.253.2872.

Read Alectra’s latest news release online here.

City of Brampton Recreation Facilities

A number of City of Brampton Recreation Facilities and Community Centres are closed due to power outages and conditions. For an updated listing, visit www.brampton.ca/recreation.

Flood Safety tips

Residents are asked to follow these safety precautions:
• Standing water may be electrically charged by indoor electrical systems and underground or downed power lines. Keep yourself, children and pets away from standing water and downed power lines.
• Floodwaters can move quickly and pose a risk of drowning. Protect your safety and do not drive or walk through floodwaters.
• Building structures can be affected and become unsafe. Leave your home if there are any signs of potential foundation and structural damage, including to porch roofs and overhangs.
• Floodwaters often erode roads and walkways. Roads may have weakened and could collapse under the weight of a car. Don’t drive or walk through flood waters.
• Flood waters can contain sewage (may contain bacteria, viruses or parasites), chemicals and debris like broken glass. Avoid low-lying areas. Keep yourself, family and pets away from flood waters.
• Do not enter a flood area unless wearing appropriate personal protective equipment and clothing.

If residents are in danger, they should call 9-1-1 immediately. To report localized flooding on municipal roads, blocked storm sewer grates or basement flooding, call 311.

Stay Connected

The Brampton Emergency Management Office continues to monitor weather conditions and will respond accordingly.

Residents can follow @CityBrampton on Twitter for the most current updates, and visit www.brampton.ca for flood safety information.


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MEDIA CONTACT
Media Relations, City of Brampton
mediarelations@brampton.ca