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Service and Information Update

City reminds residents to stay safe this spring

​BRAMPTON, ON (March 17, 2021) – With warmer weather in the forecast, the City of Brampton reminds residents to stay safe this spring. A change in seasons brings different hazards that everyone must be aware of.

Due to a variety of conditions seen this winter such as ice storm debris, snow and ice accumulation and now, upcoming spring rain, the City’s Emergency Management Office advises residents that there is a higher than average flood risk. The following are flood safety tips to keep top of mind:

  • Call 9-1-1 immediately for any emergencies requiring police, fire or ambulance.
  • To report localized flooding on municipal roads, blocked storm sewer grates or basement flooding, contact 311.
  • To report high water levels in rivers and streams, contact the Credit Valley Conservation Authority between 8:30 am and 4:30 pm, Monday to Friday, and ask for the Flood Duty Officer.
  • Protect your property. Before flooding occurs, ensure you give water a path to drain. If it is safe to do so, clear a path on your property to the nearest catch basin or street so that water can flow freely. Clear excess snow on your property. Ensure catch basins and downspouts are unclogged.
  • If flooding occurs, do not attempt to turn off power if you must walk through water to do so. Contact Alectra to shut power off. Never step into a room where water may be in contact with electrical outlets, appliances or cords.
  • After flooding subsides, ensure proper cleanup of your home/property to protect against long-term risks related to mold and water seepage.
  • Don’t walk or drive through flooded roads. Water accumulation may affect the safety of streets and sidewalks.

Residents are also reminded not to skate on rivers, streams, ponds (including stormwater ponds), reservoirs, wetlands, and marshes, as it is unsafe due to fluctuating temperatures causing melting snow and ice, and lack of supervision. The City of Brampton has implemented signage at local rivers and ponds to discourage residents from skating on them. It is a violation under the City’s Park Lands By-Law to skate on a lake or watercourse except in areas designated and marked for skating. Fines of up to a maximum of $5,000 may be issued for non-compliance.

For more tips on how to stay safe this spring and a full list of flood contacts and resources, visit


Megan Ball
Senior Advisor, Media Relations, City of Brampton
905.874.2143 |