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Service and Information Update

Temporary changes to in-person Service Brampton hours of operation beginning January 25

​BRAMPTON, ON (January 22, 2021) – Service Brampton will temporarily operate under new hours of operation for in-person services at City Hall effective Monday, January 25, 2021.

Cashiers and Service Brampton counters will be open 8:30 am to 4:30 pm on Tuesdays, Thursdays and Fridays by appointment only.

At this time, appointments are required for visiting City corporate facilities. Only certain services are available in-person.

Residents are asked to access services online or through other options when possible. For appointments and more information, visit

There are four convenient ways to reach Service Brampton 24 hours a day, 7 days a week:

  • Visit online at
  • Download the 311 Brampton app at the App Store or Google Play
  • Dial 311 from within Brampton city limits (905.874.2000 outside city limits)
  • Email


Megan Ball
Senior Advisor, Media Relations, City of Brampton
905.874.2143 |