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Service and Information Update

​City of Brampton to enter Province’s Grey-Lockdown Level November 23

BRAMPTON, ON (November 20, 2020) – Effective Monday, November 23, at 12:01 am, Brampton as part of the Peel Region, will enter the Grey-Lockdown Level of the Government of Ontario’s Keeping Ontario Safe and Open Framework.

Government of Ontario Grey-Lockdown Level

The Province’s Grey-Lockdown Level includes these safety measures and restrictions:

Organized public events, social gatherings and religious services, rites and ceremonies
• No indoor organized public events or social gatherings except with members of the same household. Individuals who live alone, including seniors, may consider having close contact with one other person;
• Outdoor organized public events or social gatherings limited to a maximum of 10 people;
• Wedding services, funeral services and religious services, rites or ceremonies where physical distancing can be maintained can have up to 10 people indoors or 10 people outdoors.

• Retail stores permitted to be open for curbside pick-up or delivery only, with certain exceptions such as for supermarkets, grocery stores, pharmacies, hardware stores, discount and big box retailers selling groceries, beer, wine and liquor stores, safety supply stores, and convenience stores, which will be allowed to operate at 50 percent capacity;
• Restaurants, bars, and food and drink establishments will only be able to provide takeout, drive-through and delivery. Indoor and outdoor dining services are prohibited;
• Personal care services including hair salons, barber shops, nail salons and tattoo parlours closed;
• Casinos, bingo halls and other gaming establishments closed;
• Indoor sports and recreational facilities, including pools, closed with limited exceptions.

Schools and Childcare
• Schools, before and after school programs, and child care will remain open;
• Postsecondary schools open for virtual learning with some limited exceptions for training that can only be provided in-person, such as clinical training or training related to a trade.

Read more about Provincial health measures here.

City services and facilities

City Hall and Corporate Facilities
City Hall and corporate facilities remain open for in-person services by appointment only. Walk-ins are not permitted. To book an appointment, visit

City Recreation Centres
Effective November 23, 2020, all City of Brampton recreation facilities will close to the public. For online videos on staying fit and active, click here.


Brampton Library

Brampton Library continues to offer limited in-branch services at Chinguacousy, Four Corners, and Springdale Branch Libraries. Curbside Pickup of held materials is offered at Cyril Clark, Gore Meadows, Mount Pleasant Village, South Fletcher’s and South West Branch Libraries. Customers can also borrow Grab ‘n’ Go bags of library materials at all Brampton Library locations and return materials safely and easily through 24-hour external drop boxes. Overdue fines will not be charged until further notice.

For the duration of the current lockdown period, Chinguacousy, Four Corners, and Springdale Branch Libraries are open for in-branch holds pick up, brief use of library computers for transactional purposes, printing, and photocopying services only. In-branch study space is not available and the use of personal devices to work or study is not permitted at this time.

Brampton Library has also announced expanded hours for its popular Curbside Pickup. Customers must place their holds online and select a pickup location. Click here for full hours of operation, safety protocols, and how to place holds.

Mandatory Face Coverings

Under the Mandatory Face Coverings By-law, non-medical masks or face coverings are required in all indoor public spaces in Brampton. Public establishments and businesses are required to ensure that masks or face coverings are worn in indoor public spaces under their control.

The by-law exempts certain individuals, including those who cannot wear a mask or facial covering due to medical reasons; children under the age of two; individuals engaged in an athletic activity in accordance with the Emergency Orders. For more information, visit:

Residents and businesses can call 311, visit or use the 311 mobile app for more information and service requests.


Learn more about:
• City of Brampton COVID-19 programming and service updates
• City of Brampton – what’s open, what’s closed
• COVID-19 Symptoms
• Testing in Brampton
• How to self-isolate
• Keeping businesses and workplaces safe during COVID-19
• Cases of COVID-19 in Peel


 “Our team across the City has worked tirelessly and diligently to continue offering programs and services to our residents, businesses, and local stakeholders. I would also like to acknowledge and thank our essential and critical workers who do not have the opportunity to work from home and continue to show up each day to keep our city safe and moving. While this is a very challenging time for so many, I know that our community is resilient and together we will come out stronger.”
– David Barrick, Chief Administrative Officer, City of Brampton


Natalie Stogdill
Media Relations, City of Brampton
905.874.3654 |