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Media Release

City launches BT Safe app for Brampton Transit riders

​BRAMPTON, ON (May 18, 2022) – The City of Brampton has launched the BT Safe app for Brampton Transit riders.

The BT Safe app is a Transit Safety Mobile Reporting Solution available for iOS and Android. The app offers Brampton Transit riders a convenient, user-friendly and discreet method for reporting harassment, safety concerns or suspicious activity directly to Brampton Transit. In the event of an emergency, the BT Safe app also allows riders to notify 9-1-1 directly.

Using this app, customers can do their part to help make transit safer for all by providing detailed reports of incidents and situations that are observed on Brampton Transit – whether on a vehicle, at a terminal or at a bus stop. Reported issues are confidential and can be made anonymously.

Brampton Transit is committed to the safety of its riders and employees. The BT Safe app is an extension of Brampton Transit’s award-winning See Something, Hear Something, Say Something public awareness program to help maintain a safe transit system and to look out for the safety of the Brampton Transit community. The program encourages all Brampton Transit employees and riders to commit to being alert, informed, prepared and involved partners in safety.
Click here to learn more about the BT Safe app. Visit or follow @bramptontransit on Twitter for current transit updates. Questions may be directed to Brampton Transit’s Contact Centre at 905.874.2999.

“Brampton is a Healthy and Safe City, and the BT Safe app supports community safety. Brampton Transit is committed to the safety of its riders and employees, and we ask users to report suspicious or unusual activity through the app. Together, we can keep our community safe.”
- Patrick Brown, Mayor, City of Brampton

“The BT Safe app is an easy-to-use mobile app available on iOS and Android. If you need to report a safety concern, simply open the app, and choose ‘Report Now’ to direct message Security Services, or choose ‘911 Emergency’ to report an emergency when police, fire or medical assistance is required.”
- Paul Vicente, Regional Councillor, Wards 1 & 5; Chair, Public Works and Engineering, City of Brampton
“The City of Brampton is committed to providing opportunities for increased safety and seamless communication. The BT Safe app is an important milestone for Brampton Transit in delivering on this.”
- Paul Morrison, Interim Chief Administrative Officer, City of Brampton
“Safety is our number one priority and our goal is to ensure that our system continues to be safe for our riders and employees. We all have a responsibility to keep each other safe and we encourage our community to report safety concerns.”
- Alex Milojevic, General Manager, Brampton Transit

As one of the fastest-growing cities in Canada, Brampton is home to 700,000 people and 75,000 businesses. People are at the heart of everything we do. We are energized by our diverse communities, we attract investment, and we are embarking on a journey to lead technological and environmental innovation. We partner for progress to build a healthy city that is safe, sustainable and successful. Connect with us on Twitter, Facebook, and Instagram. Learn more at

City of Brampton Media Relations