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Media Release

Service Brampton launches pushout notifications to enhance service for residents


​BRAMPTON, ON (January 27, 2022) – Service Brampton continues to make enhancements to serve Brampton residents, with pushout notifications launching on 311brampton.ca and the 311 mobile app today.

Residents may now opt in to receive pushout notifications on the status of a Service Request from the time it is submitted to when it is complete. This will allow residents to be aware of the status of their request without having to contact the 311 team.

Using Service Brampton’s 311 Mobile App and Website

The 311 mobile app and online requests provide easy mobile access to information, submissions and request tracking for:

• Parking services and mobile licensing
• Property concerns and municipal enforcement
• Litter and graffiti
• Parks and trails
• Roads and sidewalks
• Signs and streetlights
• Tree services
• The Brampton Plow Tracker and snow clearing services

The 311 Brampton app can be downloaded today at the App Store or through Google Play. Residents can also use this new tracking feature at 311brampton.ca.

Stay Connected

Service Brampton can be reached quickly and easily through smartphone, online, or by calling 311. Customer service is available 24 hours a day, seven days a week, in over 150 languages.

• Visit online at 311Brampton.ca 
• Download the 311 Brampton app at the App Store or Google Play
• Dial 311 from within Brampton city limits (905.874.2000 outside city limits)
• Email 311@brampton.ca  

Residents can also conveniently visit Service Brampton locations across the city to request services and complete many different transactions including recreation registration, parking ticket payments and non-cash tax payments. Locations include:

• City Hall
• Brampton Civic Centre
• Susan Fennel Sportsplex
• Cassie Campbell Community Centre
• Gore Meadows Community Centre

Quotes

“Brampton is a Well-Run City, and we are dedicated to continuously improving our day-to-day operations to better serve our community. I encourage residents to explore 311brampton.ca and the 311 mobile app, and get in touch with our team for all their municipal needs. We are here to serve you, 24/7.”
Patrick Brown, Mayor, City of Brampton

“Our Service Brampton team continues to find new ways to enhance engagement with our residents, and streamline the services we provide to meet the needs of our community. The new pushout notifications will keep residents updated on their service requests, so that they know where we are at in serving them, every step of the way.”
Rowena Santos, Regional Councillor Wards 1&5, Chair, Community Services, City of Brampton

“At the City of Brampton, we strive to deliver outstanding and convenient services for our residents and improve their daily lives. Our dedicated Service Brampton team is always there, in whichever way is most convenient, to help Bramptonians and keep them informed. The new 311 pushout notifications will only enhance that experience, providing timely updates for residents as we work to serve them, quickly and efficiently.”
Charmaine Williams, City Councillor Wards 7&8, Vice Chair, Community Services, City of Brampton

“Our team at the City of Brampton is committed to delivering the term of Council Priority: Brampton is a Well-Run City, and Service Brampton plays an integral role in this. By enhancing our service to provide pushout notifications on the 311 website and 311 mobile app, our residents can conveniently stay informed as we work on their requests.”
David Barrick, Chief Administrative Officer, City of Brampton


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As one of the fastest-growing cities in Canada, Brampton is home to more than 700,000 people and 75,000 businesses. People are at the heart of everything we do. We are energized by our diverse communities, we attract investment, and we are embarking on a journey to lead technological and environmental innovation. We partner for progress to build a healthy city that is safe, sustainable and successful. Connect with us on Twitter, Facebook, and Instagram. Learn more at www.brampton.ca

MEDIA CONTACT
Media Relations, City of Brampton
mediarelations@brampton.ca