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 Can I modify my Job Agents? |
You may modify the Job Agent section in the City of Brampton Web site by clicking on the Manage My Agent button in the bottom section of Apply Now. |
| How long do my Job Agent remain active? |
Your Job Agents expires in 6 months, and a renewal option is available. |
| How many Job Agents can I create? |
You may create up to 5 separate Job Agents |
| I no longer wish to receive Job Agents, how can I stop these messages? |
You may delete your Job Agents at any time by clicking on the Delete button in the Manage My Agents section. |
| I received a Job Agent, but the link was broken. How do I fix it? |
This error usually occurs when a URL becomes fragmented during delivery. You can tell if this has happened if the entire posting is not highlighted and underlined. To fix this, you can either cut and paste the fragmented URL into the address bar on your browser, or make the document active by clicking Reply and backspacing between the fragments until they are joined. |
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| Can I update my online application once it has been submitted? |
You can update information listed on your application at anytime. In order to do so, you will need to log into Workopolis and click on the 'Edit' button. Please ensure you save the changes.
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| How do I change my password? |
To change your password, e-mail address, name, or postal code, click My Personal Info. Make any changes and click Submit Registration. |
| How do I create a bilingual résumé? |
Create you resume in your preferred language first and then save it. Click on “My Resume” and find your created resume and beside it you should see an icon “add FR”/ “add EN” and complete the process in French. |
| How do I create a résumé? |
Once registered, you may create and save up to 10 different résumés. Click the Create New Résumé button in the My Résumés section to start. Once you’ve clicked “Create New Resume” you will be given the option of how to create your resume using either ResumeExpert or ResumeBasic.
If you select ResumeExpert you will be creating a resume through a 5 step process. This results in a very effective, detailed online resume. To make full use of this option you should do some advance preparation and there may be some reformatting required. If you select the ResumeExpert application option you will be prompted through a five step process that allows you to tailor how your resume will be presented to the hiring manager. This technology lets you customize your resume using experience, skills and education. As you complete each step you will be prompted if there is missing information. This is a very effective tool however, to minimize the time you spend on this option you should prepare in advance by identifying the various skills that you have and wish to highlight through your resume.
If you select ResumeBasic you can use the browser to upload your resume or you can simply copy and paste your existing resume into the field. If you select ResumeBasic you simply upload your existing resume using the browse button.
You also have as option to copy and paste your resume text if you wish.
If you use the browse upload, your resume will be maintained in the format you created with the resume.
* Please note: the browse and upload feature only works with Word documents |
| How do I know that you have received my online application? |
Upon completion of your online application, you will receive an email confirmation acknowledging that your resume has been successfully submitted to the City of Brampton.
We thank all applicants for their interest in the City, however only those selected for interview will be contacted |
| How do I update my contact information? |
Click My Résumés and log on if required. Click on the name of the résumé you wish to edit. Just under the résumé name is a bar with the words: "Contact Information (fields marked with a * are required)". Click on the Edit button and make your changes. Don't forget to click Submit at the bottom of the page to save your changes! |
| I have submitted my application, but now realize I made an error in the information I provided. What should I do? |
You can't re-apply for the position, but you can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated. |
| What is the best format to use for my résumé? |
Workopolis offers you two resume application options: ResumeExpert and ResumeBasic. Each option provides different features to job applicants. ResumeExpert is a “state of the art” resume building tool which involves multiple steps and optimizes your online resume. ResumeBasic is a quick fix option that allows you to simply copy and paste your current resume, in its existing format, for submission.
If you choose to use ResumeBasic, before you copy and paste your résumé, save it as Plain Text in your word processing document. Rich Text formats do not translate well once you submit your application.
If you wish to maintain certain formats on your ResumeBasic, you may use HTML tags, however; please note that your résumé is being evaluated on content, not format. You can preview how your résumé will appear to the City of Brampton recruiter or recruiting team by logging on to My Résumés and clicking the Preview icon to the right of the résumé name. |
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| How do I deactivate my account? |
You may delete any saved information - résumés, Job Lists or Career Alerts! - at any time. To delete your account entirely, please click here. |
| Is my registration information secure? |
Yes. Your use of City of Brampton (hosted by workopolis.com) is governed by the Privacy and Confidentiality provisions on the workopolis.com site. |
| Why do I need to register? |
Registration allows you to protect the information you submit to City of Brampton. It also allows you to create CareerAlerts! (up to 30), save Job Searches (up to 30) and establish a Personal Job List to track jobs you are interested in and have applied for. You can also store up to 10 different versions of your résumé plus cover letters and modify them at any time.
To help ensure this information is protected, only you should know the username and password you use for this site. |
| Why do my username and password work on workopolis.com? |
The application pages on City of Brampton are created and hosted by Workopolis. When you register with City of Brampton, you will also be registered with workopolis.com. The résumés you create and submit to City of Brampton will not be available to workopolis.com, nor to any sites associated with Workopolis or its other clients. Access to information you provide to City of Brampton is restricted to the City of Brampton recruiting team. |
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| What can I do if I am experiencing technical difficulties? |
Check Internet Options and ensure that your browser is set up to accept “Cookies”. After changing the browser, we recommend that you shut down and restart your browser before attempting to log in again.
Please do the following:
- Click on Tools
- Scroll down to Internet Options
- Click on the Privacy Tab
- Lower the scroll bar to “Accept All Cookies”
- Press Apply, then OK
When you are finished applying remember to go back and change this setting to the original setting. |
| Who can I contact if I am experiencing technical problems? |
If you are having technical difficulties with the online application or the Workopolis system, please email helpdesk@icims.com or call 800-889-4422 with any issues.
If you continue to encounter challenges please contact The City of Brampton, Human Resources department at (905) 874-2926.
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| Can I apply for more than one position at a time? |
You are encouraged to apply for any and all positions you are interested in. In addition, you may also save your résumé in the My Résumés section and mark it “Searchable”. This makes your résumé available to the entire City of Brampton recruiting team. |
| I don't see a posted opportunity that interests me. Can I submit my résumé for future opportunities? |
The City does not accept general applications, however; an alert can be set up on Workopolis when a position of interest becomes available. To learn more about setting up a career alert, please read more about career alerts above. |
| I have received an e-mail message from a City of Brampton recruiter as a result of an application I recently submitted. What is the best way to respond? |
The best way to respond is to reply online to the message you received. This ensures the subject line from the original message is maintained. It also ensures your reply is directed to the City of Brampton recruiter who sent you the message. |
| I have recently changed my personal information (telephone number, address, etc) how can I update this information after submitting to a position? |
You can update the information in any résumé you submitted by clicking the name of the résumé you wish to modify. Once you save the changes, the résumé you submitted will be updated |
| Should a cover letter be included with my resume? |
We strongly encourage that a cover letter outlining your expertise and accomplishments accompany your resume. |
| What are the next steps once I have submitted my resume? |
Once your resume is submitted it will be reviewed by the Recruiter for the role based on the qualification outlined in the job posting. For additional information, please refer to the Recruitment Process on the left hand side of the page. |
| What happens to my résumé once I have applied? |
If you are applying for a specific position, your résumé will be directed automatically to the City of Brampton recruiter responsible for filling that position. After evaluating your skills and background, the recruiter may contact you for further information or an interview. Your résumé will be maintained in City of Brampton database and will be available only to our recruiting team. |
| What is the difference between Searchable and Non Searchable? |
Mark your résumé “Non Searchable” if you want to submit it only to the City of Brampton recruiter responsible for filling a specific position. Mark it “Searchable” if you want to send it to the entire City of Brampton recruiting team. |
| Why do some opportunities ask you to apply by fax or mail? Why can't I apply online? |
The majority of our opportunities require you to apply online through City of Brampton. Some offices, however; prefer to receive applications by fax or mail. Check each posting for the preferred method. |