Customer Charter

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Brampton Transit’s Customer Charter is a commitment to you, our riders.
We commit to getting you where you need to be safely, on time, and in comfort. We commit to being the best that we can be.

Brampton Transit is committed to you. We commit to being the service that you rely on and trust, to listening to you, to working together, and to supporting you day to day.

Click on the link below to view the list of our commitments for 2018; the projects we are working on to improve our service.