Social Media

 Join the Conversation

Follow us on Twitter @BramptonTransit and get up-to-date information on detours, service improvements, holiday service and transit updates.

Follow us on Facebook at Brampton Transit to get transit updates, event details and promotions.


Check out our YouTube channel for fun videos too!

Follow us on Instagram @bramptontransit
 

Community Guidelines

​Brampton Transit (a division of the City of Brampton) welcomes you to interact with us and our social media community. We encourage you to share experiences and provide your feedback. To ensure discussions remain respectful and constructive, we’ve established the following guidelines, and by interacting with us and our social media community, you agree to comply with the guidelines below.
 
Failure to abide by these guidelines may result in your account being blocked from following Brampton Transit on social media.
 
Be respectful at all times
Any messages or comments that contain sexist, racist, vulgar, abusive, violent, or otherwise unlawful or offensive language will not be tolerated. The offending post(s) may be hidden, deleted and/or reported at our discretion.
 
No personal attacks
We recognize that feedback and other discussions are an essential part of providing feedback in an open online community. However, personal attacks that are offensive, defamatory, and/or threatening will not be tolerated and may be hidden, deleted and/or reported at our discretion.
 
Zero spam policy
Messages or comments that appear to be spam, or promote a business or organization for commercial gain, may also be hidden, deleted and/or reported at our discretion.
 
Personal information
For your own protection, please do not post any personal contact information (including email addresses, mailing addresses and telephone numbers) in a public manner. Please send this information to us via private message or email transit@brampton.ca. If you post your personal information to our social media accounts in a public way, we may remove the post.
 
Any personal information you provide to Brampton Transit is collected under the authority of the Municipal Act S.O. 2001, c.25. The information will be used to log your inquiry, provide the assistance you request and/or to address the concern you identify. It will also be used to develop your customer profile to assist us to serve you better in the future. For general information on the City’s collection and use of personal information, please refer to the City’s Register of Personal Information Banks, Online Privacy Statement and Administrative Directive on Privacy. Should you have specific questions about Brampton Transit’s collection and use of personal information, please call 311 (905-874-2000 from outside Brampton) and ask to speak with the General Manager of Transit.

 
While we monitor our social media channels, it is not possible to monitor all posts, messages, comments or other content immediately. We monitor our social media channels Monday to Friday from 8:30 am to 4:30 pm and will do our best to respond to messages or comments that fit within our community guidelines.
 
Please also note that any comments or posts that users make on our social media pages do not necessarily reflect the beliefs, views and opinions of Brampton Transit or the City of Brampton.

Social Media Community Guidelines FAQs