Skip Ribbon Commands Skip to main content

 Booking & Deposit Process

All bookings require a 20% deposit. A receipt will be issued confirming the performance date, time and number of tickets reserved.

Final Numbers:

Final attendance numbers are due two weeks prior to the show date. Additional seats may be added after the deadline, subject to availability.

Final Payment:

Final payment is due two weeks before the performance. Payment can be made at our Box Office in person or by phone (10am-5pm Monday-Friday) in the form of cash, credit card or cheque made payable to City of Brampton. Once the balance has been paid in full, a receipt will be issued. If you are mailing a cheque, please ensure we receive it at least two weeks prior to your performance date.  

BOX OFFICE MAILING ADDRESS

1 Theatre Lane, Brampton, ON L6V 0A3
905-874 2800

Reducing Seats/Cancellations: 

Groups may reduce the number of reserved seats up to two weeks prior to the performance date. After final attendance numbers have been confirmed and balance paid, seats may be increased pending availability, but attendance numbers may not be reduced.
 
Refunds will not be issued for cancellations within 4 weeks of the performance.
Cancellations made more than four weeks prior to the performance will have their deposit transferred to another show within that same season.
 
In the event of inclement weather, refunds will be issued only if buses are cancelled. 

Seating: 

Arts Adventures’ shows do not offer pre-arranged seating locations. Our Front of House Manager considers the size of each group, accessibility needs, and order of arrival on the day-of when determining where each group will sit. Seating arrangements are at the sole discretion of the Front of House Manager.
 
Please note any special seating requirements during the booking process.
 
If you have any questions, our Education Coordinator, Kristine Pettipas, is happy to assist you. 
 
 
EDUCATION DESK:
P: 905-793-4841
roseeducation@brampton.ca