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Media Release

Citizen Survey: July 6 – July 26

What programs, services and information matter most to you?

BRAMPTON, ON – Our 2017 Citizen Survey is about you… and how you feel about services the City provides. Knowing our communities is key to the City’s commitment to excellent customer service. We hope to hear from a wide range of Brampton citizens to better understand what’s important, where we can improve, and what we’re doing well.

Respondents are asked to share their opinions on:
• the single-most important issue facing Brampton today
• satisfaction about service types and ranges
• customer service interactions
• spending and taxes
• impacts of the Strategic Plan priorities to the community

The survey will be open July 6 – July 26. It will be available online at
(use a mobile device too!) to Brampton residents 18 and older. The 15-minute survey is offered in English, French, Portuguese, Punjabi and Urdu.

The City regularly surveys residents to better understand their priorities when it comes to municipal services. View the 2015 survey results here.

Administered by Environics Research, the survey of up to 1,400 Brampton residents will include two population groups:
• a statistically representative sample of 600 Brampton residents who are randomly recruited from an online panel
• up to 800 members of the general public who access the survey through the City’s website

A panel survey is an online survey that includes hundreds of thousands of Canadians who have agreed to complete online surveys. Panels help produce representative samples, which is the most important factor when measuring public opinion.


Brampton is thinking bigger. We are a future ready organization with a sharp focus. We know our community’s growth, youth and diversity set us apart. We sit at the centre of Canada’s innovation super corridor, encouraging investment and growing our global success. We are building vibrant urban centres that ignite opportunity and instill pride in the people who live and work here. We are moving Brampton forward to be a connected city that is innovative, inclusive and bold. Follow us on Twitter and Facebook. Learn more at

Natalie Stogdill
Media Coordinator, City of Brampton
905.874.3654 |