Membership Survey

Please note: The fields marked * are mandatory.
What location did you purchase your membership from:
What is the term of your membership:
Please indicate which location you primarily participate at (please select)

Other location
How would you rate your overall experience at our centre(s)?
Why did you choose the City of Brampton as your fitness partner?

Would you recommend a City of Brampton membership to a family member or friend?

If no why not?
How would you rate your overall CUSTOMER SERVICE EXPERIENCE at our centre(s)?
Front desk staff are welcoming, knowledgeable and helpful
It is easy to find information about services, classes, schedules and facilities
The instructors are punctual, friendly and supportive
Facility staff are accessible, friendly and helpful
Customer Service Comments:
How would you rate your overall WORKOUT EXPERIENCE at our centre(s)?
General cleanliness
Fitness area layout
Quality and selection of strength equipment
Quality and selection of cardio equipment
Quality and availability of group fitness classes
Quality and availability of courts
Quality and availability of Aquafitness classes
Quality and availability of recreational swimming
Quality and availability of recreational skating
Workout Comments:
How would you rate the overall VALUE of your fitness membership?
Cost of your membership
Membership Value Comments:
Would you like to be contacted regarding your survey input?*
Phone Number
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Privacy Statement

The personal information on this form is collected under authority of the Municipal Act SO 2001, c. 25. The information will be used to communicate with you for rental administration purposes. Questions about the /a> for more information