Tuesday, July 21, 2020
Online - See registration below
: Edwin Correa
Session Description: The COVID-19 crisis has enabled more people to be active and engaged through online platforms. How did it change our communication pattern? Effective communication is a key skill for successful leaders. This session will explore practical models and approaches that will help participants overcome barriers to communication and prepare them to have and facilitate productive conversations based on respect, trust and collaboration.
Key Learning Objectives:
- Understanding how behaviours, biases and assumptions influence communication
- Learning how to have courageous and difficult conversations at work
- Learning how to practice intentional listening and understand effective communication techniques, specifically in situations of conflict and stress