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 Policies and Services

For the Benefit of All Patrons, Please Take Note:

CELL PHONES
Please keep electronic devices turned off during the performance. The light from texting is distracting for other patrons and performers.  
 
FRAGRANCES 
Due to allergies and sensitivities, please refrain from wearing perfumes, colognes, or other scented products. 
 
CAMERAS/RECORDING 
Cameras and recording devices are not permitted in the theatre unless otherwise specified in the preshow announcement.
 
FOOD & DRINK 
Only cold drinks are permitted inside the theatre. Try to unwrap candies or lozenges prior to theperformance as the crinkling paper can be distracting.
 
ARRIVING LATE 
Latecomers will be seated at the discretion of Front of House during an appropriate break in the performance.  
 
BABES IN ARMS 
Are not permitted in the theatre, except for certain age-appropriate shows indicated; however each person - including children - requires a ticket.  

Our Service Commitment

If there is anything we can do to make your experience more enjoyable, please do not hesitate to ask one of our volunteer ushers or staff members for assistance.

BAR SERVICE 
Most events at the Rose will include bar service.  At these times, the bar will be open one hour before ahowtime and during intermission.

PRE-ORDER SERVICE 
Avoid long lineups at the bar by taking advantage of our pre-order drink service.  Purchase drinks before the show starts and they'll be ready and waiting for you at intermission.

HEARING ASSISTANCE 
Devices may be obtained from the Box Office, free of charge.

ACCESSIBILITY
For more information on our accessible and barrier-free seating options, please contact the Box Office at 905.874.2800.

COAT CHECK 
There is a complimentary coat check located next to the entrance for Studio Two.

FREE PARKING
Parking in the Market Square parking garage beneath the theatre is always free for all evening and weekend events at the Rose Theatre Brampton.

 

Please see the full Purchase Policy and Ticket Holder Policy
Ticketing Policy.pdf

 

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