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 What browser(s) do you recommend to view eRide, Brampton Transit's Trip Planner? | eRide is best viewed with Internet Explorer 6 and 7; Firefox 1.5 and 2.0 and Safari 2 (interactive map may not be visible with Safari). | | Why doesn’t eRide give me the route that I usually take? | The Trip Planner selects the most favourable routing based on the selections you have made in Steps 3 and 4. For different results try changing your "shortest walk" or "fewest transfers" selection OR once the trip is planned select "Show Alternative Trip Plan." eRide will provide trip times to ensure transfer connections are met as scheduled. There may be instances when transfer times are within minutes of each other. In this case you will be able to transfer to an earlier scheduled bus depending on traffic, passenger load and weather conditions.
You can also plan your trip using the "View Schedule" function or call our Customer Call Centre at 905-874-2999. | | How do I find a destination outside of Brampton (e.g., Finch Subway)? | Please select the City and search in the "Start" or "End" fields. If you still cannot locate your destination call our Customer Call Centre at 905-874-2999. | | I’m trying to plan a trip a couple of weeks from now – why won’t eRide let me? | Brampton Transit makes adjustments to its service every 6 – 10 weeks, so as a service change approaches you may not be able to access the revised routing. Check the "Service Alerts" section of the Trip Planner for more detailed information or call our Customer Call Centre at 905-874-2999. | | I’m trying to find a bus stop closest to my start/end location but I'm getting a message that there isn't one within the distance considered. Why? | Our goal is to have a bus stop within (approximately) a 400-metre distance for all locations within Brampton. This is not always possible, particularly in newly developed or developing areas, as the roads and traffic signals may not be fully in place. If you receive this message go to "View Schedule" and enter the route you'll be taking, then click on "Stop Schedule." This will display all the stops along the route. You can then enter the one that is closest for you. You can also call our Customer Call Centre at 905-874-2999. | | I’m trying to enter my street address but I'm getting a “try again” or “no nearby bus stops” message. Why? | Please ensure the street name you have entered is within Brampton. If it's not, change the “Municipality” field. The City’s list of civic addresses is updated semi-annually, so streets in newly developed areas may not be in the current edition. Please enter your request by using the nearest intersection to you. You may also wish to contact our Customer Call Centre at 905-874-2999 to complete your trip plan or to report a correction. |
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