 What is the cost of a Brampton Transit fare? |
Cash fare is $3.00. For information on tickets, passes and special rates, visit the Fares & Passes section of our website.
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| When can I purchase my Monthly Pass? |
Monthly passes are available the 15th day of the month and are removed the 10th day of the month.
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| Where can I purchase my Monthly Pass? |
The Monthly Pass can be purchased at select locations listed on the Ticket Agents section of our website under the following categories:
- Brampton Transit Tickets, Weekly & Monthly Passes
- Brampton Transit Tickets, Weekly & Monthly Passes, GTA Weekly Passes
- Brampton Transit Tickets, Weekly & Monthly Passes, GTA Weekly Passes & GO Transit Tickets
They can also be purchased at concessions at any of our terminals.
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| I lost an item on a Brampton Transit vehicle – what do I do? |
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| Can I bring my bike on Brampton Transit? |
Yes! All Brampton Transit buses have bike racks installed to accommodate two bicycles. The bike racks can be used at all times (weather permitting). They're available on a first-come, first-served basis. If the bike rack is full, please wait for the next available bus.
Visit Bike & Ride section of our website for more information.
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| Can I bring my dog/pet on Brampton Transit? |
Carriage of animals on our buses is restricted to “service” animals and dogs on leashes. Small, non-exotic pets – when carried without danger or offense to other customers – are permitted. Any rider who brings animals onto the bus is responsible for the behaviour of that animal.
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| How long is a transfer valid for? |
Transfers are cut at the "top" (the start) of a route – they are valid for two hours from when the bus commences. If you were travelling from Bramalea City Centre to Finch Subway (Route 77), for example, the transfer would be cut when the bus leaves Bramalea City Centre – and is valid for two hours from that point.
Transfers must be requested at the time of boarding and are not re-issued along the route. This two-hour, multi-directional transfer ensures all riders can reach their destinations without having to pay a second fare.
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| Can I use Brampton Transit transfers on other transit systems? |
Each municipality operates its own transit system. Brampton has fare agreements with neighbouring cities that allow you to transfer between transit systems, but transfers cannot be used along all routes or at all stops. There are designated bus stops along shared routes where riders may use another system's transfers – they can't be used at all stops. Please call the Information Line at 905-874-29999 for more details.
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| Who created the GO Fare Integration policy? |
GO Transit created the GO Fare Integration policy.
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| Why doesn’t the GO Fare Integration work at Bramalea City Centre or Hurontario & 401 GO Park and Ride? |
Brampton Transit riders travelling to and from a GO Train station pay only $0.65 with valid Proof of Payment. The policy was designed to help eliminate congestion with parking at the GO Train stations, so the $0.65 is only valid from the GO Train station. Eligible GO Train stations are:
- Mount Pleasant GO Station (Zone 34)
- Downtown Brampton GO Station (Zone 33)
- Bramalea GO Station – Steeles and Bramalea (Zone 32)
- Malton GO Station (Zone 31)
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| Why aren’t the Brampton Transit Information Lines open 24 hours a day? |
We have a computer system that details the number of calls received per hour. The majority of our calls come between 8:00 a.m. and 7:00 p.m. on weekdays. The call volume before and after these times does not warrant extending the Call Centre hours.
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| Why was my bus late? |
Our schedules are designed on the same basis as other transportation schedules (e.g., buses, trains, truck deliveries, flights). Bus schedules are designed based on normal traffic patterns for a particular time of the day and normal weather conditions. Any disruption to the traffic pattern (or bad weather conditions) may result in a bus arriving late.
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| Why can’t one bus call another bus? |
The Control Office does not allow a Bus Operator on one bus to directly call a Bus Operator on another bus.
The Bus Operator must to call into our Control Office, where the message is then forwarded to the second Bus Operator. All calls into the Control Office are answered in priority sequence. When the Control Office is busy, particularly in rush hours, it may take five to seven minutes to get back to the Bus Operator. The Control Office Staff also communicate with all other Bus Operators, on-road Supervisors, police and fire departments to determine if/when detours are required.
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| When will I get: New service to my area? More or better service? Earlier/later bus times? Better routes so I can travel easier and more quickly? |
Brampton Transit takes into consideration our riders' comments and concerns. Each year, as a part of our budget – which must be approved by Council – we prepare a Service Plan. The Plan considers rider comments as well as new areas of development within the City of Brampton. We hold Public Information Centres to give Brampton residents the opportunity to share feedback on our Service Plans.
If you have a suggestion as to how to improve our service, please contact us at 905-874-2999 or transit@brampton.ca. We'll be able to investigate your suggestion and advise you in greater detail about upcoming service changes.
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| It's cold where I have to wait for the bus – how can I get a bus shelter? |
Shelters are installed based on an annual budget of approximately 25 – 35 shelters yearly. If you would like a shelter at your bus stop, please contact us at 905-874-2999 or transit@brampton.ca. We can conduct a site inspection and add your request to our Shelter Consideration List.
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| Who do I contact if there is garbage at a bus stop/shelter? |
Please contact the Peel Waste Line at 905-791-9499.
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| There's a bus stop that needs snow removed – who should I call? |
Snow removal and salting/sanding is performed by the Public Works Department. Please contact 905-874-2500.
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| Can I charter a Brampton Transit bus? |
Yes, Brampton Transit vehicles can be chartered. Due to license requirements, Brampton Transit can only operate charter services within the boundaries of the City of Brampton. For more information, contact 905-874-2999 or email your request to transit@brampton.ca.
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| How can I go about advertising on Brampton Transit buses, benches and shelters? |
There are three companies that take care of advertising on Brampton Transit properties:
- For buses: CBS Outdoor Advertising
- For transit shelters: Sambrook Media Corp.
- For benches: Creative Outdoor Advertising
Contact information for these companies is also available on the Advertising section of our website.
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| I would love to work for Brampton Transit – how do I apply? |
Career opportunities can be accessed through the City Hall section of the City of Brampton website or on Workopolis. The City's Human Resources Department is responsible for the recruitment of all Brampton Transit positions. Human Resources handles the review and selection of all applications and resumes.
We wish you the best of luck in your job search!
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