As of January 1, 2013, Brampton Transit tickets will no longer be available for purchase. Tickets will continue to be accepted after January 1, 2013 until further notice. Customers can purchase their reloadable PRESTO card at Brampton Transit terminals and facilities, and PRESTO cards can be reloaded at a terminal or facility, online and over the phone.
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 I use bus tickets to travel. What should I do now? | You can load the same dollar value that you would have spent on bus tickets onto a PRESTO card and pay less per trip than before.
For example: Effective March 26, 10 adult tickets cost $27.50. This equals a per trip price of $2.75. With PRESTO, the adult e-purse* price per trip is $2.65, so you save money every time you ride.
*e-purse is the value (money) that can be loaded onto a PRESTO card
| | Why will Brampton Transit stop selling paper bus tickets? | Brampton Transit is one of many transit service providers in the Greater Toronto and Hamilton area that has launched PRESTO to help riders move within and between transit systems using one fare media - the PRESTO card. Maintaining two fare systems is costly and Brampton Transit is committed to offering our customers a paperless, convenient and seamless system.
PRESTO offers...
- Convenience: No need to find a ticket or exact change.
- Saves time: You can add value to your card in person, online or through a pre-authorized payment called autoload.
- Faster boarding: It takes less than a second for the system to recognize the card and deduct the correct fare.
- Easy transfers: Move with ease between Brampton Transit buses and neighbouring transit services. No paper transfers are required; the card does the work for you.
- Peace of mind: If your registered PRESTO card is lost or stolen, it can be replaced and the value restored.
| | I buy my tickets at a local store, now what? | All stores that currently sell Brampton Transit tickets will no longer do so after December 31, 2012. You can purchase a PRESTO card at any of the Brampton Transit terminals and facilities or online at www.prestocard.ca: - Bramalea Terminal - Trinity Common Terminal - Downtown Terminal - Brampton Gateway Terminal - 185 Clark Boulevard - 130 Sandalwood Parkway | | What happens when the money on my PRESTO card runs out? | PRESTO cards are reloadable. You can load money onto the card: - In person at any Brampton Transit terminal or facility - Online at www.prestocard.ca. For convenience, set up autoload and never worry about reloading your card. - Over the phone by calling the PRESTO Call Centre (1.8.PRESTO.123) Important Note: If a PRESTO card is loaded online or over the phone, it takes 24 hours before the transaction is activated. Customers must then tap onto the fare payment device onboard a bus or a balance checker at Brampton Transit terminals within seven days to complete their transaction. | | I don't go to a terminal, how am I going to reload my PRESTO card? | Once you have your PRESTO card, you can reload your card online or over the phone. There are different reloading options and the PRESTO Call Centre can assist you in finding the best solution for you. You can call PRESTO at 1-8PRESTO123 (1-877-378-6123) or visit the website at www.prestocard.ca for more information. | | Can I still purchase a period pass? | Yes, you can still purchase a Brampton Transit period pass, weekly or monthly. You can also load a pass onto a PRESTO card.
Weekly and monthly passes are not accepted by neighbouring transit service providers. If you travel outside of Brampton, choose to load an e-purse value onto your card for easy transferring.
Important Note: Weekly and monthly passes cannot be reloaded online or over the phone. You must visit a Brampton Transit terminal or facility.
| | How do I transfer to a TTC bus or YRT Dial-A-Ride in York Region using PRESTO? | Effective January 1, 2013
If you travel from Brampton to York Region using PRESTO, and you need to transfer onto a TTC bus (contracted by YRT) or YRT’s Dial-a-Ride to complete your trip, you must:
- Request a special transfer upon boarding the Route 501 Züm Queen service.
Note: The special transfer will only be issued on the Route 501 Züm Queen service and will not be accepted at anytime by Brampton Transit or any other YRT buses.
-Show this transfer to the TTC bus operator or YRT’s Dial-a-Ride operator upon boarding.
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