It is our goal to provide you and your family with positive experiences that build great memories. If there is anything that we can do to assist in making your experience the best possible please let us know. On occasion a program may not be the best fit. We want to work with you to ensure that all participants in the program are benefiting from the experience. At times this may mean transferring, withdrawing or providing you with an alternative solution.

"Refunds and transfers may be available upon request, some conditions apply. A $10 administration fee will apply to all approved refunds. Note: Refunds on short-term memberships are not eligible. To request a refund please speak to staff at any of our recreation centres.

"Any cheque or credit card payment that is not cleared from a financial institution will be subject to an administration fee of $39.55 including HST. Declined/Returned payments may result in cancellation of services.

"We will be happy to replace your lost “CLASS Card” at no charge for a first time occurrence, however a second lost card in any given year will be subject to a $10 replacement fee."

A surcharge fee of 25% per person, per program, up to a maximum of $50 per person, per program, per session, will be added to the registration fee of all non-residents. Non-residents do not qualify for special discounts. Proof of residency may be requested at time of registration. For the purposes of this section, City of Brampton ratepayers are considered residents.

Adults 55+ years of age and over are entitled to a 25% discount on all registered programs in this guide, with the exception of programs offered at the Flower City Seniors Centre. Proof of age may be required. Material fees if applicable, are payable at the full rate.

Register three or more children (17 years of age and under) from the same family at the same time, in the same session and receive a 10% discount. Note: restrictions may apply.

City of Brampton staff will provide emergency first aid in the event of injury. Participants are responsible for their own hospital and medical coverage.

The City of Brampton Recreation Division reserves the right to cancel or alter any program information outlined in this brochure without prior notice.

Every effort will be made to ensure that all recreation centres remain open during regular hours of operation, with programs and services to the public continuing to operate as normal. In the event of severe, adverse weather, participants are recommended to call the recreation centre one hour prior to their program to confirm its operation.

The Facility Rental User Liability Insurance Program provides a convenient and competitively priced source of required insurance for those users (individuals and groups alike) who do not already have liability insurance in place. This program will ensure the following benefits; assist users with protection from potential financial exposure to liability and make appropriate liability insurance readily available to users at competitive rates. Please visit our website for complete details, rates, and all necessary forms.

All precautions are taken to ensure that accurate information and prices are printed in this brochure. Rates are subject to change and notice will be posted at all recreation centres. The City of Brampton Recreation Division does not necessarily endorse paid advertisements in this brochure.