We're making Brampton Transit services accessible to our riders. we've equipped more than half of our buses –on more than half of our routes – with accessibility features for scooters and wheelchairs:
Extendable ramp/lift, kneeling feature at front doors
Two reserved wheelchair/scooter areas
International wheelchair symbol on bus exterior
Riders must be able to safely manoeuvre their mobility device. People requiring additional care are requested to travel with an assistant.
Priority and Courtesy Seating
Show you care — offer your seat to someone who needs it more than you.
Click here to read about the Integrated Accessibility Standards Regulation (IASR, 191-11), made under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and how it affects public transit seating and what the new seating signage means.
Fares for Accessible Buses
Accessible fares are the same as regular fares (this includes cash fares or valid passes, tickets and transfers). If you're paying cash, please give the bus operator exact change – bus operators don't carry cash on them. An attendant accompanying a person with a disability rides for free.
If you need a transfer, you must ask for it when you board the bus. Don't give your transfer to the bus operator. Brampton Transit transfers are valid for two hours from the time of issue.
Boarding an Accessible Bus
As the bus approaches, make sure the bus is the one you want. Ask the bus operator if you don't know where the bus is going.
All riders must enter by the front doors. Wait four to five feet away from the front door of the bus to allow for enough clearance. After other riders have boarded, move forward up the ramp. Pay your fare, get a transfer if you'll be changing buses and advise the bus operator of your destination. Moving forward down the aisle is the most effective way to secure a space. At your request, the bus operator will let you know when you've arrived at your stop.
Finding a Seat
Move forward down the aisle and back into the reserved seating area. The bus operator will ensure that the lift-up seats are raised. The safety strap is located on both sides of the padded backstop.
If you're in a wheelchair, back into the secured space against the padded backstop and fasten the safety strap across your chest. Make sure you lock your brakes.
If you're in a scooter, back into the secured space and turn your scooter’s power off.
Exiting the Accessible Bus
Accessible riders must exit by the front doors. If you know your stop, press the yellow stop strip located by the handrail to signal the bus operator. Once the bus comes to a full stop, move to face the front of the bus and proceed to the safety line on the bus floor. Stay behind the safety line until the bus operator completely lowers the ramp. Facing forward, move onto the ramp and exit the bus.
At Your Service
Brampton Transit's bus operators are trained to provide the safest and most efficient service for riders with accessibility needs. Training includes safe operation of the ramp system and an understanding of customer needs. Don't hesitate to ask your bus operator any questions.
Safety and the Law
If a bus is full or is already carrying two riders in wheelchairs or scooters, the bus operator cannot pick up additional riders requiring accessibility seating. If the reserved areas are full, the bus operator will stop the bus to tell you, and will let you know when the next bus is scheduled to arrive.